Research fellow in Dublin Institute of Technology (DIT), researching e-inclusion, youth and new media and digital communities. She is research advisor to DIT’s Digital Communities programme.

Before joining DIT Helen worked with the Improvement and Development Agency (IDeA) in England and managed their Local e-Government Research Programme. She was also a member of the e-government Strategic Support Unit, advising on community engagement, accessibility and e-inclusion. She commissioned the ‘ E-Government: Reaching Socially Excluded Groups?’ report for local authorities in the UK.

Helen has been active in e-inclusion research for over 10 years. Helen is a member of the e-inclusion research advisory group for the Irish government. She was research manager with Ennis Information Age Town, a flagship information society initiative in Ireland. She also researched and co-authored a research and policy framework for the Information Society Commission: ‘e-Inclusion: Expanding the Information Society in Ireland’.

Background in academia, public and private sectors, e-government, community ICT, youth media