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Professional Profile. Jeffrey Gortmaker
- Current position:Adviser e-government at EGEM i-teamsProfessional profile:
Jeffrey Gortmaker is an "Adviser e-government" at the dutch "EGEM i-teams", part of ICTU.
At EGEM, Jeffrey works on the GEMMA Process Architecture for muicipal service-delivery, the standard GEMMA service-delivery processes and the standardized electronic forms.
Domain of work:eGovernmentTopic(s) of interest / speciality:Efficiency & Effectiveness, BenchmarkingServices for BusinessesServices for CitizensInteroperabilityMulti-channel DeliveryRegional and LocalUser-centric ServicesExpertise keywords:process architecture|local government|e-government service-deliverySpeaker one-sheet:yes
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