Clementine has a Master’s degree in Computer Science and Human Science from Université Libre de Bruxelles, as well as a Bachelor’s degree in Marketing. After ten years’ experience in customer relations, she has been working the last 7 years in various international IT projects and studies, dealing with technological issues from a user’s perspective. Today a senior consultant within the IS Strategy, Architecture & Organisation Unit, preferred fields of activities are : eGovernment, interoperability and eServices, with a focus on user interfaces, standards and open source. Prior to joining Trasys, Clementine has worked as a researcher at University of Brussels.