The Benchlearning Community at ePractice.eu is a pioneering initiative endorsed by the European Commission with the aim of providing guidance to all the European eGovernment practitioners interested in deepening and sharing their knowledge on impact measurement methodologies and techniques. The community is open to practitioners from European national and regional administrations, from public and pri-vate organisations, from academia and research centres, so to ensure a variety of contributions, approaches and points of view arising from the different stakeholders' professional experience.
The responsibility for economic policy is shared by the Belgian government (federal economy), the Flemish, Walloon or Brussels government (regional economy) and last (but not least) by the...
Newport City Council has radically transformed the way in which all of its citizens and businesses gain access to its services by the implementation of its Transforming Access to Services (TATS)...
Description (short summary):
This report is aimed at those involved – in planning, in undertaking, in using or in evaluating – the benchmarking or measurement of eGovernment. It draws on models...
After 10 years of investment in eGovernment it comes natural to ask “was it worth it?â€
Read the Benchlearning Policy Recommendations to find the answer to this question.