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practice European eGovernment Measurements Conference

European eGovernment Measurements Conference

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Submitted by: Juliane Jarke (Lancaster University Management School)
Location: Belgium
Date: 8 April 2010 - 9 April 2010

Description

European eGovernment Measurements Conference –
eGovMoNet Final Conference
08-09 April 2010 in Brussels

The European eGovernment Measurements Conference is the final event in a series of workshops conducted by the EU-funded thematic network eGovMoNet (eGovernment Monitor Network). Over two years experts across Europe have reviewed and streamlined national and regional eGovernment measurement frameworks addressing user satisfaction and impact. Today eGovMoNet has 43 project partners and over 290 ePractice community members from all over Europe, including practitioners from SMEs, NGOs, universities, and government.

The eGovMoNet Final Conference will take place in the premises of the Committee of the Regions in Brussels from 08 – 09 April 2010.

The event will showcase the network results, including

- an overview of eGovernment user satisfaction measurements,
- examples of impact measurements,
- a session on: Innovative eGovernment and measurement approaches,
- a panel on: eGovernment measurements on national and regional level,
- a session on: Levels of eGovernment measurement (regional, national, European, and beyond),
- discussions about recommendations from the network for good practices in eGovernment measurements and methodology design.

Confirmed speakers include Jeremy Millard (DTI, Denmark), David Osimo (Tech4i2, Belgium), Peter Röthig (WiBe-Team PR, Germany), Barbara Lörincz (Capgemini, Belgium), Christophe Strobbe (KU Leuven, Belgium), and Eric Vellemann (The Bartimeus Accessibility Foundation, The Netherlands).

Agenda

timeTopicpresenters
0930Welcome coffee and registration 
1000 IntroductionWelcome and overview of the meetingMikael Snaprud, University of Agder, Project co-ordinator
1015Committee of the Regions and eGovernment Bob Bright Committee of the Regions, (UK/PSE)
1030Network address from the European CommissionKjell Hansteen, European Commission, DG INFSO
1050Break 
1110Impact measurements - State of the art and beyond.Gino Verleye, University of Ghent
1145Keynote: From measuring user satisfaction tomeasuring user engagementJeremy Millard, Danish Technology Institute
1230Lunch 
1330Quality of (Digital) Services in e-GovernmentBarbara Re, University of Camerino
1400Keynote: eGovernment and Web 2.0David Osimo, Tech4i2
1445Break 
1500Innovative eGovernment measurements sessionLead by Mikael Snaprud, UiA
 Security and privacy issues for Web 2.0 use in eGovernment.Christophe Strobbe, KU Leuven
 Online games in eGovernment.Eric Vellemann, Accessibility
 eGovernment measurements 2.0Annika Nietzio, FTB
1630Break 
1650Panel introductionChristine Mahieu, Fedict
 Panel on use and misuse of eGov measurements, and the future directions of eGovernment measurements.

Kim N Andersen, CBS
Raph de Roij, ICTU
Patrick Wauters, Deloitte Consulting,
Matt Poelmans, Burgerlink,
+ more to be confirmed

1800Break 
1830Buffet at COR 

Friday 2010-04-09

timeTopicpresenters
0930Levels of eGovernment measurement 
 Regional eGovernment measurementsBob Bright, Committee of the Regions, (UK/PSE)
 UK measurement practicesStephen Jenner, Proving Services
1030Break 
1100European eGovernment Measurements. The member states roadmap.Barbara Lörincz-Gentile, Capgemini Consulting
 eGovernment and measurements beyond Europe.Peter Röthig, Wibe
1200Lunch 
1240Introduction of the knowledge caféMikael Snaprud and
Juliane Jarke, UiA
1250Knowledge café -Elaborate on network recommendations – to be based on outcomes of the measure papers, lessons learned in the network, best practices among the partners.All
1350BreakAll
1410Knowledge café session wrap up & discussion
Juliane Jarke, UiA
1440The roadmap ahead, and beyond Europe – future network activitiesMikael Snaprud, UiA
1500End of the final eGovMoNet conference 

How to get there

Address:

Committee of the Regions
Bâtiment Jacques Delors
Rue Belliard 99-101
B - 1040 Brussels - Belgium

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15 March 2010 | 1 reply

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