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eGovernment Impact Measurement

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Submitted by: Anonymous
Location: Hungary
Date: 26 March 2009 - 27 March 2009
benchlearning | Impact | measure

Description

The third meeting of the eGovMoNet project will focus on eGovernment Impact Measurement. The objectives of the two days conference are:
- Present developments since the second meeting.
- Elaborate further on how to describe the methods to compare them.
- Present further methodologies in use according to the updated measurement template.
- Discuss transparency as one main indicator for eGovernment.
- Review the impact indicators and prioritise them for a core indicators contribution.
- Discuss proposed updates the dissemination plan to make better use of ePractice, and scientific papers.

More information also available at the ePractice.eu eGovMoNet Community

Agenda

THURSDAY, MARCH 26 2009

09:00 Registration & Coffee  
09:30 Introduction- Welcome and overview of the meeting Mikael Snaprud
(Project co-ordinator)
  Welcome to Veszprém Cecília Sikné Lányi (Hungarian co-organiser)
09:45 Opening - Who is who All (<1 minute each)
10:00 Gathering data on impact measurement practice using the template

- Rony Medaglia (CBS)
- Rune Halvorsen (NOVA)
- Peter Röthig (WiBe)
(15 minutes each and 5 minutes questions)
11:00 Break  
11:15 Gathering data on impact measurement practice using the template
 - Stephen Jenner (PS)
- Eric Velleman (ACC)
- Gino Verleye (UGent)
12:15 Lunch  
13:15 The second measure paper summing up the user
satisfaction observations and proposals for future work -
discussion

Jeremy Millard (DTI), All
14:00 Development of an operational eGov reporting environment: methodological and practical issues and learnings - Christine Mahieu (FEDICT)
- Gino Verleye (UGent)
14:20 CIP call Objective 1.4: e-Accessibility thematic network Eric Velleman (ACC) and
Mikael Snaprud (UiA)
14:50 Break  
15:00 EU-project: web_access "Joint Programme on Accessible Web Design" Cecília Sikné Lányi (University of Pannonia)
15:20 Short discussion on how to elaborate on sharing training program experience and content University representatives
Lead by HiVE, TUKE, and
University of Lancaster
15:45 Sum-up session All
16:15 Break  
16:30 ePractice, project handbook, dissemination plan Mikael Snaprud (UiA)
17:00 Study on the measurement of eGovernment user satisfaction and impact Sebastiaan van der Peijl (DT)
17:20 The Benchlearning first year results: an intense experience of measurement Francesco Belgioioso (RSO)
17:40 End of day one  
19:00 Dinner  


FRIDAY, MARCH 27 2009

09:00 Impact Indicators state of the art survey - Annika Nietzio (FTB)
- Morten G. Olsen (TT)
09:30 Discuss the impact indicators: examples, possible
indicators, and how to measure them – Knowledge cafe		 All
10:30 Break  
10:45 Knowledge cafe session continued All
11:40 Next meeting practical arrangements, End of the third meeting and farewell - Mikael Snaprud (UiA)
- Juliane Jarke (UiA)
12:00 End  


Participants are invited to bring a laptop to the meeting to facilitate the documentation sharing and learning.

For further information please contact:
mikael.snaprud@uia.no (+47 91 862 892)
andrea.velazquez@uia.no

How to get there

Address:

Villa Medici Hotel H-8200, Veszprém, Kittenberg K.u.11 Hungary

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