Practical information - How to get there
4576 Visits
| Domain and topic: | eGovernment (Efficiency & Effectiveness, Benchmarking) |
The third meeting of the eGovMoNet project will focus on eGovernment Impact Measurement. The objectives of the two days conference are:
- Present developments since the second meeting.
- Elaborate further on how to describe the methods to compare them.
- Present further methodologies in use according to the updated measurement template.
- Discuss transparency as one main indicator for eGovernment.
- Review the impact indicators and prioritise them for a core indicators contribution.
- Discuss proposed updates the dissemination plan to make better use of ePractice, and scientific papers.
More information also available at the ePractice.eu eGovMoNet Community
THURSDAY, MARCH 26 2009
| 09:00 | Registration & Coffee | |
| 09:30 | Introduction- Welcome and overview of the meeting | Mikael Snaprud (Project co-ordinator) |
| Welcome to Veszprém | Cecília Sikné Lányi (Hungarian co-organiser) | |
| 09:45 | Opening - Who is who | All (<1 minute each) |
| 10:00 | Gathering data on impact measurement practice using the template |
- Rony Medaglia (CBS) |
| 11:00 | Break | |
| 11:15 | Gathering data on impact measurement practice using the template |
- Stephen Jenner (PS) - Eric Velleman (ACC) - Gino Verleye (UGent) |
| 12:15 | Lunch | |
| 13:15 | The second measure paper summing up the user satisfaction observations and proposals for future work - discussion |
Jeremy Millard (DTI), All |
| 14:00 | Development of an operational eGov reporting environment: methodological and practical issues and learnings | - Christine Mahieu (FEDICT) - Gino Verleye (UGent) |
| 14:20 | CIP call Objective 1.4: e-Accessibility thematic network | Eric Velleman (ACC) and Mikael Snaprud (UiA) |
| 14:50 | Break | |
| 15:00 | EU-project: web_access "Joint Programme on Accessible Web Design" | Cecília Sikné Lányi (University of Pannonia) |
| 15:20 | Short discussion on how to elaborate on sharing training program experience and content | University representatives Lead by HiVE, TUKE, and University of Lancaster |
| 15:45 | Sum-up session | All |
| 16:15 | Break | |
| 16:30 | ePractice, project handbook, dissemination plan | Mikael Snaprud (UiA) |
| 17:00 | Study on the measurement of eGovernment user satisfaction and impact | Sebastiaan van der Peijl (DT) |
| 17:20 | The Benchlearning first year results: an intense experience of measurement | Francesco Belgioioso (RSO) |
| 17:40 | End of day one | |
| 19:00 | Dinner |
FRIDAY, MARCH 27 2009
| 09:00 | Impact Indicators state of the art survey | - Annika Nietzio (FTB) - Morten G. Olsen (TT) |
| 09:30 | Discuss the impact indicators: examples, possible indicators, and how to measure them – Knowledge cafe |
All |
| 10:30 | Break | |
| 10:45 | Knowledge cafe session continued | All |
| 11:40 | Next meeting practical arrangements, End of the third meeting and farewell | - Mikael Snaprud (UiA) - Juliane Jarke (UiA) |
| 12:00 | End |
Participants are invited to bring a laptop to the meeting to facilitate the documentation sharing and learning.
For further information please contact:
mikael.snaprud@uia.no (+47 91 862 892)
andrea.velazquez@uia.no
Villa Medici Hotel H-8200, Veszprém, Kittenberg K.u.11 Hungary
Practical information - How to get there
Welcome to the third eGovMoNet meeting on eGovernment Impact Measurement
User satisfaction & impact measurement - Denmark
eGovernment, user satisfaction and impact measurments in Norway
WiBe 4.0 - Recommendations on Economic Efficiency Assessments in the German Federal Administration, In Particular with Regard to the Use of Information Technology - Measuring Impact
eGovernment Impact Measurement – a perspective from the UK
eGovernment impact measurement
A conceptual model for the assessment of user satisfaction of online public services
User satisfaction measurement: cross country comparisons
The development of an operational eGov reporting environment: methodological & practical issues and learnings
„WEB-Access” Joint Programme on Accessible Web Design
Sharing training program experience and content - Involve students in eGovMoNet activities
ePractice, project handbook, dissemination plan
Measurement of eGovernment user satisfaction and impact
The Benchlearning first year results: an intense experience of measurement
Impact indicators: State of the art survey
eGovMoNet - 3rd Meeting Report
