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Benchlearning: Final Conference

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Submitted by: Francesca Gargaro (RSO SpA)
Location: Belgium
Date: 1 December 2009
benchmarking | egovernment | impact measurement

Description

We are pleased to invite you to the Final Conference of the Benchlearning Study on the measurement of eGovernment impact for public services. The purpose of the conference is to:

l        Present the concept of the Benchlearning Study.

l        Present final results and recommendations of the measurement process on the three pilots launched by the Study.

l        Discuss policy recommendations with participants.

l        Elaborate next steps for the measurement process.

 

This conference will held in sharing with the fourth meeting of the eGovMoNet project, eGovernment Monitor Network.

 

Please confirm your participation to one or both the events, by registering on the ePractice portal, and please also note that you will need to book a hotel room (see information below in this agenda). Deadline for confirmation is 16. November. Please register as soon as possible due to the limited number of seats.

More information also available at the ePractice.eu http://www.epractice.eu/community/benchlearning

 

For further information please send an e-mail or call.

Francesca Gargaro, RSO, +39 346 0017904

Barbara Lorincz, CapGemini, +32 (0) 476 690 688

Bill Edwards, CS Transform, +44 (0) 845 465 4683

Agenda

Agenda Tuesday 2009-12-01

 

Time

Topic

Presenters

14:30

Welcome and overview of the conference

Project Officer EC (TBC); Giancarlo Senatore, PO RSO

14:35

Project results and recommendations

Giancarlo Senatore, RSO

14:40

• Pilot 1 measurement indicators

Cadastral agencies of Pilot 1

15:10

• Pilot 2 measurement indicators

Barbara Lorincz, Capgemini

15:40

• Pilot 3 measurement indicators

Bill Edwards, CSTransform

16:10

Work Session for participants: questionnaires

All

16:30

Break

 

16:50

Debate and open discussion on results of questionnaires

RSO, Capgemini, CS Transform

17:20

Conclusions

Giancarlo Senatore, RSO

17:25

End of Benchlearning Final Conference

 

 

How to get there

Address:

Het Pand (Ghent University)

Onderbergen 1

9000 Gent, Belgium

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