Since 2003: e-government expert. Advisor to the Belgian Federal State Secretary for Modernisation of public services (ICT and egovernment development in the federal administration). 1998-2002 : Cap Gemini Ernst & Young (knowledge management projects), 1996-1998 : Information Analyst at European Commission - DG Customs and Indirect Taxation,1994-95 : Consultant in document management at Software AG, 1993 : Researcher at University on information and documentation projects, 1990-92 : Online and CD-ROM directories at Kompass Belgium.