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Public profile. M Merce Rovira Regas
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Ajuntament & Universitat de Girona
Spain
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    - Professor
    - University degree in Geography
    - Fulbright Scholar in USA (1993-94), were specializing in Public Policy Management and Evaluation
    - Master’s degree in Public Services Quality Management
    - University of Girona PhD candidate, on Conditions for Innovation in Local Administrations - Professor, at several Education levels
    - Technical staff in the Girona City Government (from 1980-89): Education.
    - Girona City Government: Citizens Information and Attention Service designer and head (1989-2004)
    - Girona City Government: eGovernment -Virtual City project coordinator (2000-2003)
    - University of Girona – ARLab, Center for Local Admin. Innovation (2004-2011)
    - eGovernment WG coordinator, the Innovation Cluster in Catalonia (2004-2006)
    - eTen PPP –Public Project Portability-, member
    - iSAC –Intelligent Citizens Attention Service- project coordinator (from 2006), in a consortia with UdG - the City of Terrassa & the Catalan Consortia for the Open Administration AOC


My Latest Blog Posts
12 February 2010
149 visits | Rating: 3/5 | No replies.
Stephen Goldsmith is the Daniel Paul Professor of Government and the Director of the Innovations in American Government Program at Harvard Kennedy School. Goldsmith, himself an entrepreneur, ...
5 February 2010
163 visits | Rating: 2/5 | No replies.
too bad if it cannot be really the only way for communicating when YOU SUSCRIBE AT THE SERTVICE... in Spain when suscribing to email notification you accept this to be THE PREFERRED COMMUNICATION ...
4 February 2010
214 visits | Rating: 4/5 | No replies.
I came across this post at Laurel Tarulli blog - http://laureltarulli.wordpress.com/ - and get excited by some of the issues she brought about: 1. My absolute agreement with her feelings on the ...
My Latest Comments
My Latest Cases
6 February 2008
2781 visits | Rating: 3.7/5 | No replies.
iSAC is a virtual intelligent service, based upon the same philosophy of existing face-to-face & telephone conventional citizen attention services. However, these are many times overloaded ...

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