Submitted by:
Juliane Jarke on 03 March 2010 - 02:36pm
European eGovernment Measurements Conference –
eGovMoNet Final Conference
08-09 April 2010 in Brussels
The European eGovernment Measurements Conference is the final event in a series of workshops conducted by the EU-funded thematic network eGovMoNet (eGovernment Monitor Network). Over two years experts across Europe have reviewed and streamlined national and regional eGovernment measurement frameworks addressing user satisfaction and impact. Today eGovMoNet has 43 project partners and over 290 ePractice community members from all over Europe, including practitioners from SMEs, NGOs, universities, and government.
The eGovMoNet Final Conference will take place in the premises of the Committee of the Regions in Brussels from 08 – 09 April 2010.
The event will showcase the network results, including
- an overview of eGovernment user satisfaction measurements,
- examples of impact measurements,
- a session on: Innovative eGovernment and measurement approaches,
- a panel on: eGovernment measurements on national and regional level,
- a session on: Levels of eGovernment measurement (regional, national, European, and beyond),
- discussions about recommendations from the network for good practices in eGovernment measurements and methodology design.
Confirmed speakers include Jeremy Millard (DTI, Denmark), David Osimo (Tech4i2, Belgium), Peter Röthig (WiBe-Team PR, Germany), Barbara Lörincz (Capgemini, Belgium), Christophe Strobbe (KU Leuven, Belgium), and Eric Vellemann (The Bartimeus Accessibility Foundation, The Netherlands).
| time | Topic | presenters |
| 0930 | Welcome coffee and registration | |
| 1000 | IntroductionWelcome and overview of the meeting | Mikael Snaprud, University of Agder, Project co-ordinator |
| 1015 | Committee of the Regions and eGovernment | Bob Bright Committee of the Regions, (UK/PSE) |
| 1030 | Network address from the European Commission | Kjell Hansteen, European Commission, DG INFSO |
| 1050 | Break | |
| 1110 | Impact measurements - State of the art and beyond. | Gino Verleye, University of Ghent |
| 1145 | Keynote: From measuring user satisfaction tomeasuring user engagement | Jeremy Millard, Danish Technology Institute |
| 1230 | Lunch | |
| 1330 | Quality of (Digital) Services in e-Government | Barbara Re, University of Camerino |
| 1400 | Keynote: eGovernment and Web 2.0 | David Osimo, Tech4i2 |
| 1445 | Break | |
| 1500 | Innovative eGovernment measurements session | Lead by Mikael Snaprud, UiA |
| Security and privacy issues for Web 2.0 use in eGovernment. | Christophe Strobbe, KU Leuven | |
| Online games in eGovernment. | Eric Vellemann, Accessibility | |
| eGovernment measurements 2.0 | Annika Nietzio, FTB | |
| 1630 | Break | |
| 1650 | Panel introduction | Christine Mahieu, Fedict |
| Panel on use and misuse of eGov measurements, and the future directions of eGovernment measurements. |
Kim N Andersen, CBS |
|
| 1800 | Break | |
| 1830 | Buffet at COR |
Friday 2010-04-09
| time | Topic | presenters |
| 0930 | Levels of eGovernment measurement | |
| Regional eGovernment measurements | Bob Bright, Committee of the Regions, (UK/PSE) | |
| UK measurement practices | Stephen Jenner, Proving Services | |
| 1030 | Break | |
| 1100 | European eGovernment Measurements. The member states roadmap. | Barbara Lörincz-Gentile, Capgemini Consulting |
| eGovernment and measurements beyond Europe. | Peter Röthig, Wibe | |
| 1200 | Lunch | |
| 1240 | Introduction of the knowledge café | Mikael Snaprud and Juliane Jarke, UiA |
| 1250 | Knowledge café -Elaborate on network recommendations – to be based on outcomes of the measure papers, lessons learned in the network, best practices among the partners. | All |
| 1350 | Break | All |
| 1410 | Knowledge café session wrap up & discussion | Juliane Jarke, UiA |
| 1440 | The roadmap ahead, and beyond Europe – future network activities | Mikael Snaprud, UiA |
| 1500 | End of the final eGovMoNet conference |