On 1 July 2010 three new electronic services were introduced by the Police Department of the Lithuanian Ministry of Interior and the State Enterprise Regitra respectively. These services are: electronic notification of committed crimes, driver's license exchange service and registration of new vehicles. 

The Police Department has enabled citizens to notify the officials of violations of law - illegal alcohol production and trafficking, drug distribution or acts of hooliganism, public disorder and other offenses - which are subject to administrative or criminal liability. Reports are made through the https://ep.policija.lt website; they may be submitted anonymously or with an electronic signature, saving citizens a trip to the police station. The service is available and operational 24 hours per day and the services is expected to receive up to 20 messages daily.

This service is launched as part of the EU funded project 'ePolice in Lithuania', as one the 36 services that are to be implemented electronically. The police authorities deem that by the end of 2011 they will be equipped with a tool capable of providing these services.

Moreover, State enterprise Regitra has launched a portal for drivers willing to change their driver's license. This service is targeted only at young drivers with a provisional two-year driver's license. In order to change it into a regular ten-year licence, drivers will no longer have to visit the Regitra department; they will just need to fill in an application form online. After processing, the new driver's license will be mailed to them by post. The regular ten-year driver's licence exchange service is not yet electronic, as there are issues with photographs, examples of driver signatures and data from medical institutions on the driver's state of health that are still being solved.

Another newly launched Regitra service is the registration of vehicles online. Car dealers will be able to register new cars through the Regitra website. Regitra also provides other electronic services such as vehicle and driver license search, registration for the driving test and information on manufacturing a driver license process. Additional eServices will continue being developed.

"Demand for electronic services is constantly increasing. This may be related to the fact that there are currently about 380 thousand identity cards issued, which hold electronic signatures, allowing not only to identify a person, but also quickly and securely upload online a lot of data or documents. Therefore, we feel the obligation to provide new and useful services to people. The launching of the electronic services of driver license exchange, vehicle registration and notification to police will not only facilitate the procedures but will increase the quality and safety of service", said Minister of the Interior Raimundas Palaitis.

Further Information:

• Original news article - Ministry of the Interior (in Lithuanian)
• Crime reporting service - Police Department (in Lithuanian)
• State Enterprise Regitra