This is the first issue of the European Journal of ePractice (EjeP). It marks the beginning of a deep engagement not only with sharing but also with analysis of good practice across EU27+. Our authors, who are all members of the ePractice.eu community, showcase success factors for professionals in eGovernment, eInclusion and eHealth. While there are challenges ahead, tremendous momentum is...

This second issue of the European Journal of ePractice presents a variety of case studies that show Governments are willing to experiment. From interoperability, to RFID via online portals to bridging the digital gap, public actors take home important insights every day. Government's ways are now naturally e-enabled. Sylvia Archmann finds that the interoperability challenges at local and...

This third issue of the European Journal of ePractice analyses attempts by local, regional and national governments and agencies to use new technologies to promote social inclusion. In its i2010 eGovernment Action Plan, the European Commission sets out a vision for the take-up and use of e-services across member states with the objectives of not only improving efficiency and saving taxpayers’...

The fourth issue of the European Journal of ePractice provides insightful and provocative reflections on the topic of “efficiency and effectiveness” of public eServices. There are analytical articles but also a couple of very telling concrete examples of how innovative deployment of ICT combined with institutional and organisational change have contributed to increase the efficiency and...

The papers for this issue of the European Journal of ePractice were submitted at a time when there was some certainty left in the structures of governments and the services they delivered. They are being published at a time of unprecedented turmoil in business and governance. The global financial crisis of late 2008 has redefined the business/government landscape. Some banks have become bankrupt,...

The European Commission’s eGovernment Action Plan considers innovations in eIdentification, interoperability and open source software to be keys to opening the door to the transformational potential of eGovernment. The developers of eGovernment services are therefore directing additional resources on these innovations as a means for providing high impact services. But will initiatives in these...

As the European Union moves towards elections to the European Parliament in June 2009, there is a chance to reflect on the status of democracy and participation across the continent. Never before have there been such contradictory and auspicious developments in thinking about how all sections of European society can engage in policy making and political debate. On the one hand, it is clear that...