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Home > Events/Workshops > BE: Mobile by default? – Leveraging Mobile Technology to Extend eGovernment’s Reach and Scope

practice BE: Mobile by default? – Leveraging Mobile Technology to Extend eGovernment’s Reach and Scope

BE: Mobile by default? – Leveraging Mobile Technology to Extend eGovernment’s Reach and Scope

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Submitted by: Zoi Konstantinou (European Dynamics)
Location: Brussels (Belgium)
Date: 21 May 2014

Basic info

Expected participants:
Yes, participation has no cost
Yes, (event with unrestricted attendance)


In a nutshell
Modern public administrations aim at providing efficient, open and citizen-centric public services, while reducing users’ administrative burden and minimising costs. In this view, public sector innovation and modernisation are recognised as key elements for Europe's economic strength and competitiveness. At the same time the availability of mobile Internet continuously changes daily life, in the sense that mobile phones are becoming the most rapidly adopted technology in history.

According to the International Telecommunication Union (ITU), active mobile-broadband subscriptions in Europe exploded from 176 million to 422 million between 2010 and 2013. Member State's Governments and the European Commission alike aspire to exploit the advancement of mobile communication technologies. Thus, the focus shifts towards what came to be known as mobile government (mGovernment). mGovernment can be defined as the strategic adoption of mobile technologies and platforms for delivering eGovernment services.

It’s been realised that mGovernment can also help to pave the way for public sector innovation by using interoperable mobile applications, which support quick access to integrated data and location-based services.

The European Commission (DG CONNECT) and ePractice.eu organise the workshop under the title ‘Leveraging Mobile Technology to Extend eGovernment’s Reach and Scope’ on 21 May 2014, to discuss how mGovernment can further be promoted and how European public administrations can reap its benefits with the view to minimise cost and deliver better and more efficient services to their citizens. 

Event Topics & Questions:

  • Is there a fundamental difference between making a service work on a PC and on a mobile device that justifies special attention for mGovernment?
  • In what ways have mobile services changed the online interaction models?
  • How can public administrations promote a better user experience through mGovernment? How can we meet device diversity? How do end users benefit?
  • What are the lessons learned from various countries (e.g. Scandinavia, the Netherlands, France, Estonia, Australia, England, New Zealand) concerning the application of mGovernment services?
  • What are the spheres of activity for public, private or public-private and how vital are cooperations for producing better mGovernment services (overlaps, synergies, obstacles)?
  • What are the prerequisites for mGovernment in terms of technical infrastructure – broadband, WiFi-coverage, etc.?

More topics can be found in the Background document of the event.

This event anticipates robust participation by eGovernment experts, practitioners and stakeholders, across the public and private sectors, such as CIOs and other C-suite executives, civil servants, representatives of governmental authorities, academics and IT professionals. The event’s agenda will include presentations from high-level speakers from the EU and Member States administrations, international bodies and the private sector.

To register for this event, please create an ePractice account if you are not currently a member. Subsequently, kindly login and once you are in this page, simply click on the yellow button on your right hand side that reads Participate in this event to activate your registration.

ePractice members can simply login and click on the same page as described above.

If you do not wish or are unable to register via ePractice, kindly fill in the manual registration form that you will find under Presentation & Documents below and send it via email to vassilia.orfanou@eurodyn.com or zoi.konstantinou@eurodyn.com with a cc to events@eurodyn.com.

Submission of summaries/PPT slides: 
To be considered for a speaker placement for this event, kindly submit a summary of one page and three PPT slides of your intended presentation to vassilia.orfanou@eurodyn.com with a cc to events@eurodyn.com. Regarding your summary, please download and complete the "Proposal form" that may be found in the presentation and documents section below. Final presentations should not exceed 9 power point slides and should be concise and factual.

Important Dates:

-         Submission of summaries/ presentations: 14 May 2014

-         Speaker confirmation: 16 May 2014

-         Submission of final presentations: 20 May 2014 

-         Event date: 21 May 2014

-         Publication of workshop proceedings: Beginning of June 2014


eHealth - Telemedicine
TimeMobile by default?
Leveraging Mobile Technology to Extend eGovernment’s Reach and Scope
Avenue de Beaulieu 25, Room BU25/S1, 1160, Brussels
10:00 - 10:30Registration
10:30 - 10:35Introduction & Welcome by the European Commission
Jean-Francois Junger, DG CONNECT, European Commission
 Background & International Best Practices
10:35 - 10:50M-government is not E-government++
Abbas Badran, Electronic Government Research Center
10:50 - 11:05Mobile Government - The next step in the Ubiquitous Process Evolution
Markus Aeugle, ]init[
11:05 - 11:20

The world experience of mGovernment so far
Ibrahim Kushchu, Mobile Government Consortium International

11:20 - 11:35Comparative Global Strategies for mGovernment
Paul Waller, Brunel University
11:35 - 11:45Q & A - Debate
11:45 - 12:00Coffee break & Networking

Strategic and technological approaches for the implementation of mGovernment

12:00 - 12:15

5 principles of mobileGov - How to deliver a more efficient mobile Government
Dirk Arendt, Good Technology

12:15 - 12:30Personal Data: Enabling trust and creating value from digital identity - in what ways have mobile services changed the online interaction models?
Marta Ienco, GSMA
12:30 - 12:45The One Starting Point for mGovernment Initiatives – The User
Kevin Brown, IBM
12:45 - 13:00M-Government: Secure the return on investment for tax payer´s money
Alexander Schmid, BearingPoint
13:00 - 13:15Q & A - Debate
13:15 - 14:15Lunch Break

Practical examples and lessons learned

14:15 - 14:30Open Vlaanderen (Open Flanders)
Geert Mareels and Tim Leytens, CORVE / Vlaams Gewest
14:30 - 14:45mGovernment related solutions on the example of Estonia
Raul Mill,Management Board of the Estonian E-health Foundation
14:45 - 15:00Digital Mobility and the public sector: Lessons learned so far
Jan Möller, Federal Ministry of the Interior, Germany
15:00 - 15:15iObčan (iCitizen) – platform for active citizen engagement
Marcel Svec and Lukas Mrazik, eGov Systems spol. s r.o.
15:15 - 16:15Q & A - Debate
16:15 - 16:30Concluding Remarks & Networking

How to get there


European Commission premises

Avenue de Beaulieu 25, Brussels, Belgium

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