CITIZEN 2012 – Next - Generation Government Engagement

CITIZEN 2012 will look, in depth, at how citizen service provision by local, regional and national government is being forced to face up to fundamental change.  People have now much higher expectations in terms of communications – and require much more rapid answers and service provision. Increasingly business is being conducted in ‘real-time’.  Lag simply results in frustration. The public sector – more than ever has to be accountable, agile and responsive. The alternative is disaffection – and poor citizen perceptions of core public services.

The CITIZEN 2012 Conference will draw upon the latest thinking in citizen focused service provision and will look at the types of technologies that are emerging that make public bodies better at responding to citizen needs. It will also examine how traditional interactions need to be embraced together with interactions based on web and social media. The conference will draw upon the experience of civil servants, policy makers, technologists, bloggers and market watchers.

A preliminary agenda for this open event is available here.

The event will be broadcasted live (it can be watched free of charge but pre-registration is required).

Interested participants may book a ticket to attend and network on the event webpage.

Event email: http://citizen-2012.org/index.php/contact/