Ministers, senior EU and Member State officials and industry Vice Presidents from SAP, Capgemini and others concluded that eGovernment impact is becoming visible. However, both national and regional actors must intensify efforts to illustrate impact. All Member States have undertaken to use eGovernment to achieve ?considerable gains in efficiency? and ?significant reductions in administrative burdens? by 2010. Under the i2010 eGovernment Action Plan, the Commission and the Member States will put in place an impact oriented measurement framework in line with the i2010 benchmarking framework.

Building on the consensus reached with EU Member States on benchmarking indicators, the challenge for the years ahead is to evolve the current eGovernment benchmarking so as to put those indicators in operation in a stepwise ? but rapid ? manner between 2007 and 2010.