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practice eGovernment Factsheet - Slovenia - Actors

eGovernment Factsheet - Slovenia - Actors

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Posting Date
13 December 2006
Last Edited Date
23 December 2011
Country
Slovenia

Main roles and responsibilities

Last updated: October 2011

National eGovernment

Policy/Strategy

Ministry of Public Administration

The ministry deals with policies and strategies on eGovernment and administrative processes. Established in December 2004, the ministry pursues, among others, the objective of orienting public administration towards up-to-date, user-friendly solutions and services. Reform of administrative processes for eGovernment is the responsibility of the ministry's Directorate for eGovernment and Administrative Processes; the Directorate is also involved in the development of strategies for eGovernment, especially via the ‘Sector for Development of eAdministration’ of the ‘Informatics and eAdministration Office’.

Coordination

Directorate for eGovernment and Administrative Processes

The Directorate monitors the implementation of the strategy for eCommerce in public administration, as well as the eGovernment Action Plan. It also coordinates and promotes eGovernment initiatives and developments across government, for example inter-ministerial projects on eServices and eApplications.

An additional responsibility of the Directorate is the administration of the state portal e-Uprava.

Implementation

Government Ministries and bodies

Government Ministries and bodies are responsible for the implementation of departmental eGovernment projects falling within their respective areas of competence.

Support

Directorate for eGovernment and Administrative Processes

Among its other responsibilities, the Directorate offers general support to eServices such as integration of processes with databases and public records (G2G), services towards citizens (G2C) and businesses (G2B), and project management.

Various divisions of the Directorate also carry out support tasks. For example, the division for Telecommunication and Local Infrastructure is in charge of development, smooth operation and maintenance of the central and local authorities’ networked systems and ICT infrastructure, while the division for Central Information Infrastructure is responsible for software applications, system administration and hosting of eGovernment related sites.

The end of 2007 marked the creation of a division dedicated to the support of users, which undertakes all user-related matters, including management of external contacts for specialist support services, as well as help and information towards citizens and businesses. Communication with users is carried out via either email (e-uprava@gov.si), or telephone.

Audit/Assurance

Court of Audit

The Court of Audit is the body in charge of supervising state accounts and all public spending in Slovenia. By law, the Court of Audit is independent in the performance of its duties.

Data Protection

Information Commissioner

The Information Commissioner was from the result of the merge of two bodies, namely the Commissioner for Access to Public Information and the Inspectorate for Personal Data Protection. The legal basis for the merger was established in the Information Commissioner Act passed in November 2005. Operation of the new body started on 1 January 2006.

The Information Commissioner performs the duties of both its parent bodies, namely supervision of access to public information, supervision of the legality of personal data processing, measures to ensure data security and protection (such as in video, surveillance and biometry) and others.

Regional & Local eGovernment

Coordination

Ministry of Public Administration

The Ministry of Public Administration is responsible for coordinating the work of all stakeholders involved in the implementation of the Strategy of Electronic Commerce in the Local Communities (SEPLS).

Government Office for Local Self-Government and Regional Policy

Among other tasks, the Government Office for Local Self-Government and Regional Policy is responsible for the preparation of regulations regarding the organisation, functioning and financing of municipalities, as well as the coordination with ministries and other public bodies regarding eGovernment solutions for local communities.

Support

Association of Municipalities and Towns of Slovenia (SOS)

Composed of 131 municipalities, SOS is the largest representative association of local communities in Slovenia. This status allows it to promote the interests of municipalities towards the state institutions.

Association of Municipalities of Slovenia (ZOS)

The Association of Municipalities of Slovenia (ZOS), which is based in Ljubljana, represents 138 predominantly small and medium sized municipalities on a national and an international level, and liaises with similar institutions and organisations in Slovenia and abroad. ZOS, aided by a secretariat and a number of specialist committees, also organises events, expert consultations, seminars and workshops. The association proposes solutions in the field of local self-government and acts as an intermediary between the municipalities and the national bodies.

Audit/Assurance

Court of Audit

The Court of Audit is the body in charge of supervising state accounts and all public spending in Slovenia. By law, the Court of Audit is independent in the performance of its duties.

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