Main developments and key milestones (in reverse chronological order)

Last updated: October 2011

For the latest developments, see: ePractice news for eGovernment

Recent News

October 2011

On 19 October 2011, the Ministry of Public Administration (MPA) launchedMinus 25, a website aimed at informing the public about government efforts on administrative burden reduction. Minus 25 is intended for private entrepreneurs and citizens who come into contact with the government through business dealings, or in daily life. It also targets policy-makers and civil servants tasked with regulation and the provision of services for citizens and business entities. The MPA has set out to improve the business environment in the Slovenian economy, foreign investment and job creation through its ongoing implementation of the Action Programme for a 25 % Reduction of Administrative Burdens by 2012 (Minus 25 % Programme). Its implementation is partly financed by EU structural funds.

When reducing the burden, greater emphasis is to be placed on the areas of environment and spatial planning (building and environmental permits), finance (including taxes and excise duties), labour legislation, cohesion (drawing on EU funds) and the economy (including matters in the area of law of civil status and company law and business reports). The government implemented the first set of measures in June 2011, with further measures being required in an effort to achieve the set 2012 target. According to the MPA, the implementation of measures also requires strong political backing.

July 2011

On 7 July 2011, following the resignation of the Minister of Public Administration Irma Pavlinič Krebs, it is announced at the National Assembly that the Prime Minister Borut Pahor will undertake the corresponding duties for the next three months period, aided by Helena Kamnar, Government Secretary General and Chief of Staff.

December 2010

In December 2010, a portal that aims to assist children and young people in acquiring access to applications and information on eGovernment services is launched. The portal enables users to send applications and other administrative documents electronically, as well as to pay administrative fees and other obligations online. The website was developed under the framework of promotional activities for eGovernment services and was financed by the European Social Fund under the Operational Programme 'Human Resources Development for 2007-2013', priority axis 'Institutional and administrative capacity'. Users can customise their own videos and share them with friends or publish them in social networks.

September 2010

Following the establishment of the human resource interface (e-OSS) on the e-VEM portal on 13 September 2010 - the one-stop-shop for businesses in Slovenia - business entities and public bodies can perform online registration with the social insurance authority of their newly hired staff. This can also be done through their respective human resource systems. The primary purpose of the system is to ensure connection between human resources systems of private companies/public bodies and the Health Insurance Institute of Slovenia (ZZZS), via the e-OSS. The e-OSS human resource interface is intended to substitute the manually submitted forms currently available on the e-VEM portal.

June 2010

On 9 June 2010, Katarina Kresal, the Slovenian Minister for the Interior, introduces a service of anonymous electronic reporting of domestic violence. The goal of the service is to encourage victims to seek help more quickly and to make offenders face liability for their actions.

The service of anonymous electronic reporting of domestic violence is accessible via three websites - those of the Ministry of the Interior, the police and the eGovernment portal e-Uprava. Compared with anonymous phone calls, this eService enables the police to receive more thorough and precise descriptions of the situation, as well as electronic attachments up to 10 Mb (such as images or other material) in support of the declaration.

News 2009-2001

2009

• In August 2009, the Slovenian Ministry of the Interior launches an eService through which organisers of public demonstrations and events can give notice of an event or a demonstration to the police via an online form. An application requesting official permission for such an event, when necessary, can be electronically submitted to the police station. Additionally, organisers can electronically ask for permission for a public event from their local administrative units.

• On 23 July 2009, the Slovenian Government endorses the 'my.suggestion.gov.si' (predlagam.vladi.si) project, a web tool which enhances residents' participation in government policy-making. The project, conceived and run by the Government Communication Office, will open up new channels for direct communication between the government and Slovenian residents as well as among residents themselves. The primary purpose of the project is to encourage residents to express their opinions, suggestions and proposals on important political issues.

  On 2 July 2009, the government adopts the strategy on IT and electronic services development and connection of official records (SREP). This strategy will enable the balanced development of public administration and electronic services, and the integration of solutions and best practices from eAdministration into other spheres of civil service work.

• Since 24 June 2009, citizen life-events information and public services have become accessible via the eGovernment portal e-Uprava. The portal will also include for the first time similar information from several pilot municipalities. The project concerns the expansion of the single system of life-events and eGovernment services through an interoperable communications structure which enables open communication with the applications of the municipal offices. The project is carried out by the Ministry of Public Administration in cooperation with other organisations and a number of pilot municipalities.

  Government portals for Italian and Hungarian national minorities are launched in June 2009. The solution is designed in the form of sub-portals (in both languages) for individuals and businesses and a special sub-portal that provides general information on public administration in Slovenia. The information and the services are offered in the form of life events.

• On 5 May 2009, the United Nations award the Slovenian e-VEM project one of the 'best project' prizes in the category "Improving service delivery in the public sector". The e-VEM project mainly focuses on supplying efficient, high quality services, achieving the transformation of public administration, defining innovative methods and techniques, and implementing the necessary renewal procedures. The project is partly financed by the European Union and the European Social Fund (ESF) under the Operational Programme for the Development of Human Resources for the period 2007-2013.
• In April 2009, a new electronic service is launched: 'Anonymous Denunciation of Corruption to the Police'.

2008

• In October 2008, a new pilot service specifically targeted at blind or partially sighted users starts being tested on the eGovernment portal e-Uprava. The pilot service is called 'Govorec' and offers speech synthesis of the content of the portal. By activating the speech synthesiser, users can hear the content of the portal. The project is the result of mutual cooperation between the Ministry of Public Administration, the scientific research institute ‘Jožef Stefan’ and several contractors.

• In September 2008, the Virtual 3D Government World application becomes available for testing on the portal for children and the youth. The application provides public information from the real world by means of a virtual kiosk, virtual public offices, information desks and billboards. One can walk through the Virtual 3D Government and obtain information, as well as visit the multimedia centre with rich multimedia content.

  On 29 September 2008, a new service is added to the State Portal for Entrepreneurs. The service enables the electronic acquisition of a craft permit.

  During the same month, new electronic forms become available, namely the announcement of a change of address for the delivery of official documents; a request for electronic delivery of personal data kept by the police; and a service on the validity of personal documents, which allows the user to check whether a certain document has been reported as missing, stolen or lost and thus has a status of an invalid document.

• On 24 June 2008, the State Contact Centre is launched. Its main purpose is to help citizens make the best use of available public services.

  In the same month, the sub-portal for Inspectorates and supervisory services is created. It contains important information pertaining to the work of respective inspectorates and supervisory services, as well as links to suitable websites. It also provides users with the option of sending an official report to the desired inspectorate or supervisory service via the Internet, and the possibility of posing direct queries to a specific email address – inspekcija.mju@gov.si.

2007

• The generator of electronic forms made available in December 2007 enables civil servants to create simple eForms for particular services in a convenient and simple manner. The eReminder for the extension of car registration certificates allows citizens to be notified via email about the expiration date of their vehicle’s registration certificate. eReminder can also be used for other certificates.
• In November 2007, the adoption of an amendment to the Act on Companies Registration paves the way to online registration for certain small and medium-sized companies (SMEs).

• In September 2007, the Ministry of Public Administration is awarded the ‘ePractice.eu Good Practice label’ for the development of its programme on the reduction of the administrative burden with the help of a new information system. The award was based on the recommendation of the 2007 European eGovernment Awards consortium.

  During the same month, three Slovenian hospitals introduce the eNotifications of birth service, as part of a new pilot system which will be rolled out to more maternity wards in the future. The process of electronic registration is secure as entry is permitted only by using digital certificates such as SIGOV_CA or SIGEN_CA.

• As of July 2007, the Virtual Tax Assistant ‘VIDA’ service, which answers taxpayers’ questions online, deals with phone queries. This is available on a 24 hour basis for simple questions such as dates of tax assessment, waiting times for decisions, dates for sending the refund in case of overpaid income tax, amount of income tax to be refunded, etc.
• In May 2007, a new eService allows citizens to consult the register of vehicles on whether they are entitled to extend the validity of the certificate of registration of their vehicle online, based on information contained in the certificate itself.
• In April 2007, the Slovenian Ministry of Public Administration launches a new eService which sends automatic email reminders on the expiration date of personal documents such as ID card, passport, driving licence, weapons permit and other documents defined by the user. Another eService enables citizens to announce their change of address online, provided they are holders of qualified digital certificates issued in Slovenia.
• In February 2007, the Slovenian Government adopts an eGovernment Action Plan set to run until 2010. Being a central element of the country’s eGovernment strategy (SEP-2010) adopted in April 2006, its primary aim is to describe in a more detailed manner the actions announced in the strategy for reaching its targets. The plan also includes instances of good practice, along with general overviews of the advancement of eGovernment in Slovenia, as opposed to that in other parts of the EU.

2006

• In September 2006, the Slovenian Ministry of Public Affairs establishes a central online catalogue of public information which offers rapid and free access to the records of different state authorities on citizens, businesses and bodies involved in providing public information, in accordance with the Act on Access to Public Information. Accessible from the eGovernment portal e-Uprava, the catalogue also provides links to a wide range of websites and news services of public interest.
• At the end of August 2006, Slovenia starts issuing biometric passports in line with the Regulations of the EU Council of Ministers on security features and biometrics in passports as well as travel documents.
• In June 2006, Slovenia launches the e-SJU portal (the portal of public eServices) as a part of the renewed state portal e-Uprava. e-SJU offers a single access point to all forms that can be published on the web by public bodies. The system includes the description of over 400 different services and 350 forms.
• In May 2006, the Ministry of Public Administration launches a new eService which allows the renewal of vehicle registration certificates online. The service uses ePayments and eSignatures.
• The Slovenian Government adopts a new eGovernment Strategy (SEP-2010) in April 2006. Presenting a vision for the development of eGovernment in the country, the document outlines the main actions to be taken in this area over the period 2006-2010 and sets out a number of specific goals to be reached by 2010.
• In January 2006, the Slovenian city of Celje (the third largest in the country) introduces a new Internet portal, Servis 48, which answers all queries by citizens within 48 hours.

2005

• In November 2005, the Slovene Government adopts the Programme of Measures for the Reduction of Administrative Burdens (RAB). The programme consists of 34 measures, among which is the extension of the one-stop-shop project to limited companies. The Ministry of Public Administration is the body responsible for adapting the programme and for controlling its implementation.
• The e-VEM portal, Slovenia’s online one-stop-shop for business entities, is launched in July 2005. This portal is the front-end of the wider VEM system, which aims at faster and cheaper start-up for enterprises through the provision of efficient information and support services.
• The Electronic Central Register starts to operate in May 2005. It is a reference electronic population register enabling authorised administrations to access the population registry electronically.

2004

• As a result of the appointment of a new government, responsibility for eGovernment policy is transferred in December 2004 from the Ministry of Information Society, which ceases to exist, to the new Ministry of Public Administration. The new Ministry also takes over the duties of the Government Centre for Informatics.
• As of June 2004, citizens can apply for certificates of (no) criminal record and notify crimes to the police electronically via the ‘eGovernment - State Portal’ (now e-Uprava).
• The Land Register is made accessible online in May 2004.
• In April 2004, life events for businesses are made available on the ‘eGovernment - State Portal’ (now e-Uprava).
• In March 2004, all registered users of the eGovernment - State Portal (now e-Uprava) obtain online access to the Register of Companies, which provides data on companies and their legal representatives. Furthermore, taxpayers can use the eDavki (eTaxes) portal to submit their income tax returns online.

2003

• An enhanced ‘eGovernment - State Portal’ (now e-Uprava) is launched in December 2003. It offers various services to citizens, legal entities and public employees.

  During that same month the eDavki (eTaxes) portal is launched, aimed at enabling all legal and natural entities to conduct business with the tax office electronically.

• The Slovenian Time Stamping Authority SI-TSA starts to operate in November 2003. It is an issuing authority for trusted electronic time stamps, mostly intended for applications used by public administration institutions.
• In October 2003, the Slovenian Government adopts an ‘Open Source Software policy’ designed to provide clear strategic guidance on the use of Open Source Software to government institutions and bodies, but also to the wider public sector and beyond.
• In February 2003, the government adopts the Republic of Slovenia in the Information Society strategy paper for the development of the Information Society in the country.

2002

In October 2002, the government adopts the Action Plan for eGovernment up to 2004, which defines the objectives, electronic services and tasks for establishing eGovernment up to the end of 2004.

2001

• The European Commission publishes the eEurope+ Action Plan in June 2001. This plan is designed to foster the development of information society in the Central and East European accession countries, including Slovenia.
• The Slovenian General Certification Authority, SIGEN-CA, starts to operate in July 2001. SIGEN-CA is the issuer of qualified digital certificates for legal and natural entities in the Republic of Slovenia.
• The eGovernment – State Portal (currently called e-Uprava) is launched in March 2001.
• In February 2001, the Slovenian Government adopts the ‘Strategy for eCommerce in Public Administration for the period 2001-2004’.

• The Ministry of Information Society is created in January 2001 to provide increased leadership for Information Society policies.

  The Slovenian GOVernmental Certification Authority, SIGOV-CA, starts to operate in that same month. SIGOV-CA certificates are used by public administration employees.

News 2000 and before

The Government Centre for Informatics is established in 1993 as a body in charge of developing the infrastructure for ICT in public administration and of supporting the ICT projects of government departments.