1. Income taxes: declaration, notification of assessment

Responsibility:

Central Government, Ministry of Finance, Tax Directorate of the Slovak Republic

Website:

http://www.drsr.sk/wps/portal; http://portal.gov.sk/Portal/sk/Default.aspx

Description:

Information and forms to download. Holders of a Guaranteed Electronic Signature may declare tax online; however, the use of such eSignatures remains limited. The income tax declaration of employees is automatically delivered by their employer.

2. Job search services by labour offices

Responsibility:

Central Government, Ministry of Labour, Social Affairs and Family, Central Agency of Labour, Social Affairs and Family

Website:

http://www.upsvar.sk/; http://portal.gov.sk/Portal/sk/Default.aspx

Description:

The service provider offers the possibility of an electronic supply of pre-selected jobs related to a given profile.

3. Social security benefits

a. Unemployment benefits

Responsibility:

Central Government, Ministry of Labour, Social Affairs and Family, Social Insurance Agency

Website:

http://www.socpoist.sk/index/index.php

Description:

Information and forms to download. The social insurance portal carries out the electronic eService 'Individual account of policyholder', providing them with an overview of their health, pension and unemployment insurance details.

b. Child allowances

Responsibility:

Central Government, Ministry of Labour, Social Affairs and Family, Central Agency of Labour, Social Affairs and Family

Website:

http://www.upsvar.sk/; http://www.employment.gov.sk/

Description:

The service provider offers the possibility to obtain the forms for child allowances in a non-electronic way. Only information and downloadable forms are available online.

c. Medical costs (reimbursement or direct settlement)

Responsibility:

General Health Insurance Company, Dôvera Health Insurance Company, Union Health Insurance Company

Website:

http://www.vszp.sk/; http://www.dovera.sk/; http://www.unionzp.sk/

Description:

Compulsory health insurance typically covers the costs for medical treatment and drugs, so citizens' reimbursement requests are not necessary. The rights deriving from compulsory health insurance include the provision of health care services and several financial benefits. The websites of service providers offer the possibility to obtain the paper form for reimbursement of healthcare costs in a non-electronic way.

d. Student grants

Responsibility:

Central Government, Ministry of Education, Science, Research and Sport, Higher education institutions

Website:

http://www.minedu.sk/

Description:

Students who qualify for the 'social bursary' have to apply for the grant directly with higher education institutions (HEIs). Financial resources are distributed to the HEIs by the Ministry of Education, Science, Research and Sport.

4. Personal documents: passport and driver's licence

a. Passport

Responsibility:

Central Government, Ministry of Interior

Website:

http://portal.gov.sk/Portal/sk/Default.aspx

Description:

Information to download. The service provider offers the possibility of an electronic intake with an official electronic form to obtain an international passport. An electronic form is filled in and two biometric identifiers are required. The issuance of the personal document is made known via SMS, or email by the service provider.

b. Driver's licence

Responsibility:

Central Government, Ministry of Interior

Website:

http://www.minv.sk/; http://portal.gov.sk/Portal/sk/Default.aspx

Description:

Information to download. The service provider offers the possibility of electronic input through an official electronic form in order to obtain a driver's licence. An electronic form is filled in and a biometric identifier is required. The issuance of the personal document is announced via SMS, or email by the service provider.

5. Car registration (new, used, imported cars)

Responsibility:

Central Government, Ministry of Interior

Website:

http://www.minv.sk/; http://portal.gov.sk/Portal/sk/Default.aspx

Description:

Information and forms to download. The service provider offers the possibility to obtain the paper form to register a new or used car in a non-electronic way.

6. Application for building permission

Responsibility:

Local Government, Municipalities

Website:

http://portal.gov.sk/Portal/sk/Default.aspx; http://www.minv.sk/

Description:

The Government portal 'portal.gov.sk' provides information only. There is also the possibility to obtain the paper form to start the procedure for the issuance of a building or renovation permission in a non-electronic way.

7. Declaration to the police (e.g. in case of theft)

Responsibility:

Central Government, Ministry of Interior, Slovak Police

Website:

http://www.minv.sk/; http://portal.gov.sk/Portal/sk/Default.aspx

Description:

The information necessary to make an official declaration for theft of personal goods to the local police is available on a publicly accessible website.

8. Public libraries(availability of catalogues, search tools)

Responsibility:

Central Government & Local Government

Website:

https://www.kis3g.sk/; http://www.ulib.sk/sk/; http://www.snk.sk/
http://www.infolib.sk/; http://193.87.33.66/opac

Description:

Public libraries offer the possibility to search for a specific title, to carry out an electronic reservation, or to obtain an electronic copy. The National Slovak Library portal enables the search of a specific title and to perform an online reservation.

9. Certificates (birth, marriage): request and delivery

Responsibility:

Central Government (Ministry of Interior) and Local Government (Municipalities)

Website:

http://portal.gov.sk/Portal/sk/Default.aspx; http://www.minv.sk/

Description:

The information necessary to obtain a birth or marriage certificate is available on a publicly accessible website managed by the service provider.

10. Enrolment in higher education/university

Responsibility:

Central Government, Ministry of Education, Science, Research and Sport, Higher education institutions

Website:

http://www.minedu.sk/; https://e-prihlaska.uniba.sk/ais/start.do;
https://vzdelavanie.uniza.sk/prijimacky/; https://e-prihlaska.euba.sk/ais/start.do;
http://www.ukf.sk/index.php?option=com_content&view=article&id=180&Itemid=53

Description:

Several universities already offer the opportunity to apply electronically to a chosen faculty. An electronic application can be signed electronically and the status of each perspective applicant is available by logging onto the faculty website.

11. Announcement of moving (change of address)

Responsibility:

Central Government (Ministry of Interior) and Local Government (Municipalities)

Website:

http://portal.gov.sk/Portal/sk/Default.aspx; http://www.minv.sk/

Description:

The necessary information is available on a publicly accessible website, managed by the service provider, or by the administrative body responsible. It offers the possibility to obtain the paper form and to officially start the procedure.

12. Health related services (interactive advice on the availability of services in different hospitals; appointments for hospitals)

Responsibility:

Central Government, Ministry of Health

Website:

http://www.health.gov.sk/; http://www.infopacient.sk/__remake/;
http://www.dfnsp.sk

Description:

The necessary information to obtain an appointment at a hospital is available on a publicly accessible website. Several portals offer the possibility of an electronic intake with an official electronic form to start the procedure in order to book an appointment. Information is provided on disease, diagnosis and medical organisations, among others. It is possible to send an online request about social, legal or health issues. Answers are published on the portal, or sent to an individual email address.