practice Cases
Highlighted Cases 'iSAC6+' community
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Intelligent Virtual Citizens Attention Service
6 February 2008 - 12:00am- Spain
3439 visits | Rating: 3.8/5iSAC is a virtual intelligent service, based upon the same philosophy of existing face-to-face & telephone conventional citizen attention services. However, these are many times overloaded and...
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Online Information and Referral Services to Reduce Phone Calls
19 January 2010 - 11:25pm- North America
1453 visits | Rating: 4.3/5Public Authorities have increasing difficulties in providing timely and accurate information in response to the wide variety of citizens' enquiries to which they are expected to respond. These...
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DEEPER Project
25 February 2011 - 4:58pm- Belgium
- Italy
- Spain
1096 visits | Rating: 3/5DEEPER project is intended to design a complete and EU based innovative program for refugees and trainers: research activities carried on by a transnational group; transfer of innovative...
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Ubiquitous care system to support independent living
28 March 2011 - 2:22pm- Finland
- France
- Germany
- Greece
- Italy
- Slovenia
- Spain
- Sweden
1182 visits | Rating: 3.5/5The main objective of this project is the development and integration of innovative technologies to build a care system for the detection of abnormal events (such as falls) or unexpected...
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Pan-European Public Procurement Online
17 January 2011 - 4:33pm- Austria
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- Italy
- Norway
- Portugal
- Sweden
- United Kingdom
1127 visits | Rating: 4/5PEPPOL (Pan-European Public Procurement Online) aims to implement common standards enabling EU-wide public eProcurement. Existing national systems of electronic public procurement will be linked...
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EU-ADR - Exploring and Understanding Adverse Drug Reactions
10 March 2011 - 5:05pm- Denmark
- France
- Italy
- Netherlands
- Portugal
- Spain
- Sweden
- United Kingdom
- Asia
1196 visits | Rating: 3.3/5Exploring and Understanding Adverse Drug Reactions by Integrative Mining of Clinical Records and Biomedical Knowledge
EU-ADR aims to develop and use advanced ICT technologies for... -
eLearning Environment for Disabled Learners
25 February 2011 - 2:46pm- Bulgaria
- Hungary
- Italy
- Poland
1145 visits | Rating: 3.5/5Disabled citizens don't have the possibility to acquire and empower more specific skills and competencies related to electronic, informatics and digital solutions. eFESTO is a distance learning...
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Miquel Montaner
Strategic Attention Management, S.L.SpainMember since: 19 Oct 2010
Terry Keefe
Sheffield Hallam UniversityUnited KingdomMember since: 5 Mar 2010
Krock Alexander
b.i.t.GermanyMember since: 5 Mar 2010
Pons Catherine
Mairie de Saint-Médard-en-JallesFranceMember since: 29 Jan 2010
Dos Santos Jean-Pierre
Mairie de Saint-Médar-en-jallesFranceMember since: 13 Jan 2010
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SAM (Strategic Attention Management)SpainMember since: 21 Jan 2010
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