practice Cases
Highlighted Cases 'Benchlearning Community' community
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Online municipal company guides in Belgium
14 April 2008 - 11:00pm- Belgium
2453 visits | Rating: 4/5The responsibility for economic policy is shared by the Belgian government (federal economy), the Flemish, Walloon or Brussels government (regional economy) and last (but not least) by the...
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Transforming Access to Services in local government
22 April 2007 - 11:00pm- United Kingdom
2833 visits | Rating: 4/5Newport City Council has radically transformed the way in which all of its citizens and businesses gain access to its services by the implementation of its Transforming Access to Services (TATS)...
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Electronic Document Archive of the Austrian Justice
23 April 2007 - 11:00pm- Austria
5850 visits | Rating: 3.7/5The aim of the Electronic Document Archive of the Austrian Justice is to replace the multitude of physical archives being maintained by individual courts. This archiving solution, which was...
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Multi-channel Citizen Service Centers in Greece
26 April 2007 - 11:00pm- Greece
118491 visits | Rating: 4.3/5The Citizen Service Centres are an advanced multi-channel system for the delivery of public services to citizens and businesses, regardless of their digital capabilities, social orientation or...
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Electronic Conveyancing
1 May 2007 - 11:00pm- Netherlands
3888 visits | Rating: 4/5Every year, the Kadaster (the Dutch cadastre, land registry and mapping agency) processes one million deeds relating to real estate. Until 1 September 2005, deeds could be submitted to the...
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Infopankki.fi - Multilingual Infobank
2 May 2007 - 11:00pm- Finland
3979 visits | Rating: 2.5/5Infobank (Infopankki.fi) is a multilingual web service targeted at immigrants living in Finland as well as the authorities providing them with public services. The information on the website is...
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Mypage self-service citizen's portal
8 May 2007 - 11:00pm- Norway
9454 visits | Rating: 4.7/5Mypage is a user-defined and secured citizen’s portal on which users can carry out personalised public eServices in one place. Norwegian citizens can also control...
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Digital Awareness and Response to Threats
2 October 2007 - 11:00pm- Greece
2314 visits | Rating: 4/5The "Digital Awareness and Response to Threats" initiative aims at better co-ordinating the work and joining the forces of all Greek institutional actors, regulatory authorities and NGOs that...
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DigiD - Digital Identity in Dutch eGovernment services
9 May 2007 - 11:00pm- Netherlands
6057 visits | Rating: 5/5DigiD stands for Digital Identity and is a system shared among cooperating public administrations. It allows for digital authentication of citizens and/or business representatives applying for...
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A one-stop-shop for foreign workers in Belgium
14 May 2007 - 11:00pm- Belgium
6093 visits | Rating: 5/5LIMOSA consists of a unique declaration of cross-border activities in Belgium to achieve an integrated service delivery and a monitoring system for the correct supervision of compliance with...
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Ernst & Young ItalyItalyMember since: 18 Oct 2011
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