What can citizens expect when eGovernment is finally implemented? The Dutch e-Citizen Charter provides the answer. This charter consists of quality standards that define the digital relationship...

In the times of quick development of ICT and growing offer of e-services that we are living, a considerable number of European citizens, notably those with less opportunities (elderly people,...

"Cuidadoras en Red" is a social network for social inclusion and health promotion for the persons who provide home care to the disabled and the elderly, launched by the Institute of Innovation for...

Governments frequently struggle to engage citizens in the policy making process, often resulting in ill-informed policies and disgruntled citizens. Current ways of informing citizen and allowing...