Zalaegerszeg municipality eAdministration and GIS services

Acronym of the case:

ZEGEADMIN

Web address of the case:

http://www.zalaegerszeg.hu

Country of the case:

Hungary

City/region:

Zalaegerszeg

Posting Date:

7 October 2008

Last Edited Date:

13 October 2008

Author:

Ferenc TakÃ¡cs (Mayorâ€™s office of Zalaegerszeg county-town)

geolocalization | eadministration | eServices

Type of initiative

Project or service

Case Abstract

The GIS system of Zalaegerszegâ€™s official portal is founded on a well structured geo-database (DAT - Digital Base Map). It is a client-server solution and Autodesk MapGuide based system, which provides a uniquely fast search and data visualization. The electronic administration system (integrated into the portalâ€™s interface) is running since January 1st, 2008 according to proceeding-types and services declared in the municipal decree. Regarding the portal it is also worth to mention that its editor interface (Portalware Licoms editoring system) allows certain publicable information to be directly uploaded without any web editing knowledge.

Description of the case

Domain

eGovernment

Topic

User-centric Services | Services for Citizens | Inclusive eGovernment

Sector

Local/Regional Community Development

Start date - End date

June 2004 (Ongoing)

Date operational

September 2004

Target Users

Civil society

Target Users Description

Scope

Local (city or municipality)

Status

Operation

Language(s)

German | English | Hungarian

Policy Context and Legal Framework

The development and operation of Zalaegerszegâ€™s portal and electronic administration system are governed by the domestic legislative provisions of local civil service and municipalities, while for the geographic information system measures of the digital base map (DAT â€“ Hungarian standard) as well as the European Committee of European spatial data infrastructureâ€™s â€“ INSPIRE â€“ guidelines and recommendations are determinative.

Project Size and Implementation

Type of initiative

IT infrastructures and products

Overall Implementation approach

Public administration

Technology choice

Standards-based technology

Funding source

Public funding local

Project size

Implementation: €300-499,000

Yearly cost:

€1-49,000

Implementation and Management Approach

Services provided for the business sector:
- Ensuring electronic administration in case of some proceeding type;
- Data provision from the digital mapping registry; assurance of downloadability and accessibility of all relevant blanks from the municipalityâ€™s scope of business that relates to the operation of commercial services and their handouts/prospectus;
- On-line business database for local establishments and enterprises. Services provided for the public/city dwellers;
- In the frame of electronic services notification performance in whatsoever case of general interest, data service from the digital mapping register;
- Assurance of electronic administration in case-types determinated by the local regulation;
- Visualization of the information map.

Technology solution

The used innovative technology of the portal is PortalWare Licoms. The electronic administration system is Enterprise Form Engine. For the geographic information systems are: AutoCAD Map 3D 2008, Autodesk Topobase Administrator 2008 ORACLE ASFU, Autodesk Topobase Client 2008 Oracle ASFU and Autodesk Topobase Web 2008 Oracle ASFU CPU. Remarks: presently used solution still based on Autodesk MapGuide 6.5

Impact, innovation and results

Economic effects

€300-499,000

Impact

It is easily manageable from both userâ€™s and serverâ€™s side. Customers of the local government can deal with their affairs with less time inputs, more easily, assisted by requisite data, forms, which they can permanently trace and control in the system.

A cost-effective, flexible, easily usable/manageable software equipment system is available. At the same time it offers a solid base for the execution of continually emerging development demands on the long run.

Track record of sharing

According to the order of TÃ–OSZ (National Association of Municipalities) â€œe-goâ€ recognition: 4th place in the large town category in 2005, also "e-go â€œ recognition: 3rd place in the large town category in 2008.

As a â€œgood practiceâ€ it is recommended for large town (districts of metropolitan towns, regional) municipalities.

Lessons learnt

It was an important aspect about setting up the portal to provide an adequate technical opportunity for an uninterrupted and restriction-free execution of all disclosure liabilities, as well as the actuation of the electronic administration system.

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