Policy Context and Legal Framework

Telecentre-Europe is an inclusive and vibrant network that increases the impact and effectiveness of telecentres throughout Europe by fostering knowledge sharing and learning amongst its members.

At Telecentre-Europe we believe we can help create relevant and scalable approaches towards achieving eInclusion for the next 292 million Europeans - i.e. all of those who lack basic ICT skills today. We believe in real partnerships, and in collaboration amongst all stakeholders interested or involved with the e-Inclusion agenda.

Telecentres are publicly accessible places where people can get help to access computers, the internet and other digital technologies that enable them to gather information, create, learn, and communicate with others.

Telecentres help people develop essential 21st-century digital skills enabling them to find better employment opportunities, to participate meaningfully into society or to improve and transform their lives. Typically they are Public Libraries, Education Centres and Voluntary or Community Organisations. Telecentres promote eInclusion, serving a broad clientele, including the elderly, disabled and immigrant or other challenged communities.

 The staff exchange programme is just one of the many benefits of the Telecentre-Europe members that enhance collaboration inside the network and telecentre capacity building.