Impact

A pilot cultural heritage recommendation system for tourists was set up in two museums in Florence and Valletta, giving personalised recommendations for museum visitors and to tourist in external environments. The system supports RFID and GPS based positioning, text-to-speech synthesis and user preference learning; the system has obtained a very positive feedback from the users concerning its functionality and usability.

Lessons learnt

• It is necessary to reply on selected partners, as is hard to invite remote partners to do things outside their traditional topics, even if they initially agreed.
• Early integration and deployment of the simplified system proved to be essential to end up with stable working demonstrator. 
• Technological infrastructure has to be customisable even for prototypes; otherwise it would not meet the users’ needs.