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practice A Clean City Linköping Sweden

A Clean City Linköping Sweden

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Acronym of the case:

LINKSWE

Web address of the case:

Country of the case:

Sweden

City/region:

Linköping

Posting Date:

30 November 2009

Last Edited Date:

30 November 2009

Author:

Johansson Lise-Lotte (City of Linköping)
A Clean City Linköping Sweden Logolotta's picture
Good Practice 2009

Type of initiative

  • Project or service-imgProject or service
  • Strategic initiative-imgStrategic initiative
  • Promotion/awareness campaign-imgPromotion/awareness campaign

Case Abstract


The Linköping local authority is in charge of developing an internet-based strategy for the transfer of knowledge as regards crucial issues facing society.  The aim purpose is to reduce public costs in various sectors by increasing public awareness and thereby initiating a change in attitude and behaviour.

The strategy is based on disseminating knowledge with the assistance of individuals themselves, by the Internet and by word-of-mouth.  The incentive is a spectacular personal reward that can only be won by gathering specific knowledge.  This knowledge is presented on the website that is used as an implement.

 The first measure consists of reducing cleaning costs for the city centre, presented under the heading “A Clean City”.  This operation is run by the Linköping Cityförening which is a an association of local companies in the City of Linköping.

 Keeping the city centre clean costs some eight million Swedish crowns or more than 700.000 euros annually.  For Sweden as a whole the cost is around 500 million Swedish crowns or more than 45 million euros.  These costs are to the greater part due to the incorrect attitude and conduct of the citizens.

 The target group for “A Clean City” is young people between 16 and 22 years of age.  According to statistics this group is largely responsible for the litter problem.

 The incentive to “A Clean City” consists of an offer of a very well-paid job during one summer month, with lots of perks included.  The task means cleaning the city centre and also writing a daily blog with photos and film clips illustrating the job, what it looks like in the city centre and what you as a citizen should bear in mind when it comes to improving the situation.

In the summer of 2009 the job will be advertised on four occasions and four different people will be given employment.

Part of the strategy is formed by a voting procedure where the final winner who, according to ability has introduced her- or himself on the website, is chosen by the public. Consequently, there are several occasions when the message will be discussed and the issue put to the question.

During the campaign the site will automaticly grow with information and inputs regarding the project that will have importance long after the campaign.


Impact

The principle underlying “A Clean City” was formulated in the spring of 2009 and it was initiated with the aid of a very small advertisement in the local daily press where the offer was briefly presented along with the website URL.

After 61 days the website had been visited by 35.324 single visitors and 2.341 people who fulfilled the requirements, being between the ages of 16 and 22 years old and residents of Linköping, had applied.  In other words, it had been possible to reach a more than a quarter of the young people at very little expense during the initial period of application alone.

The project also became the focus of nationwide media attention.  A number of local, regional as well as national newspapers featured articles on “A Clean City”.  There was TV coverage and the issue of keeping our city centres clean was brought to general notice.

Lesson learnt

A precise definition of the target group is essential in creating an incentive with enough power of attraction.  Another requirement is co-operation with representatives of the target group.  If the incentive is compelling enough there will be no need for marketing.

 


For further information/videos/blogs/twitter and graphics please see www.renstad.nu.

Note: The link above is on the original language (swedish)

Please use this link for english translation:

http://translate.google.se/translate?js=n&prev=_t&hl=sv&ie=UTF-8&u=http%3A%2F%2Fwww.renstad.nu&sl=sv&tl=en&history_state0=



 

 

 

Description of the case

Start date - End date
January 2009 (Ongoing)
Date operational
April 2009
Target Users
Citizen
Target Users Description

The target group of “A Clean City” consists of young people between 16 and 22 years of age.  Statistics show that they belong to the social group that is predominant when it comes to leaving litter in city streets and places.  At present there are some 8.000 young people of this age group in Linköping.  New eating habits with packaged fast food to a great extent addresses young people.  This in its turn leads to a marked increase in the conditions that cause litter problems.

The results of “A Clean City”, however, affect a considerably larger group of people, which means all those who dwell in or visit the city centre.  The population of Linköping consists of some 140.000 citizens.

 

Scope
Local (city or municipality)
Status
Operation
Language(s)
Swedish

Policy Context and Legal Framework


We are increasingly aware of the great global environmental issues that will affect our lives in the future, whether we like it or not.  Climate, energy, water, natural resources – what we do today is of great importance to the future.  In order to best cope with the threats there is a call for a different conduct in every single individual.  National recycling and resource-saving targets can only be achieved by ensuring that citizens become increasingly aware of how they can affect the situation.  Local initiatives can produce regional, national and eventually even global effects.

Keeping our city centres clean costs in the region of 500 million Swedish  crowns (in excess of  45 million euros) annually.  These costs tend to be ever-increasing and are a great financial burden on every town and city.

One of the goals of all cities is to reduce cleaning costs for their centres.  A number of campaigns and projects to this effect have been launched but sadly with little effect.  Untidy city centres with a lot of litter and graffiti are not merely unpleasant settings but may also be unhealthy ones.


Local action and participation

The UN convention on children’s rights stresses the importance of giving children and young people the possibility of real influence and participation in the issues that affect them.  Among other things this means that children and young people should participate in working out concrete proposals on how to draw up action plans for a healthier environment.

The Linköping local authority plan for improved public health states that “The Linköping commune shall strive to fulfil the requirements for a safe and secure environment, as stated by the World Health Organization (WHO)” and also that “Outdoor environments shall be healthy as well as being of a safe and inviting nature”.

The action plan of the local Operations and Maintenance Department says that “Our function is to manage, develop, maintain and guarantee the quality of a safe, attractive, secure and accessible town and countryside environment”.

The local Agenda 21 document claims that “In order to achieve long-term sustainable change we need to examine our way of life and consumer patterns”.

Many young people today are very much environment-conscious and concerned about global problems.  Showing that it is possible to make a significant local effort and that it really counts is a good way of spreading this commitment, of changing attitudes and patterns of conduct.  This, for example, applies to the litter problem.

To many young people, participating and taking an active part in environment issues on a local level means that they can also, on their own efforts, become local ambassadors of environment issues.  This is a way of taking part in social progress, of strengthening the democratic process and of working to ensure that social goals are realised.

 

 

Project Size and Implementation

Type of initiative
Awareness-raising information
Overall Implementation approach
Partnerships between administration and/or private sector and/or non-profit sector
Technology choice
Proprietary technology | Standards-based technology
Funding source
Public funding local | Private sector
Project size
Implementation: €15-49,000
Yearly cost:
€1-49,000

Implementation and Management Approach


The need to minimise the litter problem in the city centre of Linköping is clearly stated by the local authority and this applies to practically every borough in Sweden.  Cleaning  costs tend to be excessive, particularly when considering that a major portion of them might be avoided if the habits of the citizens were different.

One stratagem for changing citizen behaviour in this respect was formulated by the local authority in co-operation with an external consultant.  The Linköpings Cityförening was enlisted as an active partner.  This is a company consisting of interested parties in the city centre such as businessmen, property owners and the local council.  One of the aims of the Cityföreningen is also to work for an attractive city centre by means of counteracting vandalism, violence, litter, begging and graffiti.

At an early stage a representative of the target group 16 to 22 years was engaged as a vital co-worker with an active insight in the situation, ways of thinking, idiom and behaviour of young people – not least when it came to using the Internet.

The Working Party, consisting of the Cityföreningen, the youth liaison officer and the external consultant, jointly formulated the strategy for “A Clean City”.

The key ingredient of the strategy is the incentive;  a personal reward of great value to the individual, i.e. a well-paid summer job lasting a month is very attractive to the target group and the fact that it consists of cleaning the city centre goes without saying.  The terms of employment also include a number of perks provided by members of the Cityföreningen, such as access to a laptop computer with free broadband access, your own mobile phone with a subscription, free lunches and coffee breaks, free ice cream, a free bus card as well as being able to arrange your own working hours.  All this and a generous wage paid for by the Cityföreningen.

In order to maintain a lively debate on city centre litter part of the job description is to write a daily blog featuring photos, video clips and a text that reflects impressions and thoughts on the issue.

In order to apply for the job you must be prepared to answer a number of questions relating to litter and cleaning.  If your answers are incorrect you fail to apply.  The answers are to be found in a pdf file on the website.  The file contains a number of significant and thought-provoking facts on the subject issue, both locally, regionally and nationally.  It is also written in such a manner and idiom as to be of interest to the target group.  The idea is to give young people more information, thereby making them understand the importance of their own acts.

This, in fact, is the chief aim of the project – increased knowledge and a change in behavioural patterns. 

All applications are gone through and the ten most likely candidates are picked out by a jury consisting of the Working Party and City representatives.  The shortlisted candidates are presented at greater length on the website, where each of them can then write a bit more about themselves.  The public have a week in which to vote for the most qualified candidate.  You may only vote once a day from the same computer.

After a total of 2 out of 4 seasons the number of given votes has reached 45.327.

The person who receives the greatest number of votes is then hired and you can read the blog every day of that month.


For further information/videos/blogs/twitter and graphics please see www.renstad.nu.

Note: The link above is on the original language (swedish)

Please use this link for english translation:

http://translate.google.se/translate?js=n&prev=_t&hl=sv&ie=UTF-8&u=http%3A%2F%2Fwww.renstad.nu&sl=sv&tl=en&history_state0=

 

 

Technology solution

Renstad.nu is a data base run web application which is implemented by HTMLS/MYSQL/PHP technology.
The Wordpress tool is also used and forms an integrated part of the page.  A separate administrative tool is used to control some parts of the page and to administer job applications as well as competition periods on the page.
Below, the web application has been divided into three parts.  They consist of the web page that you as a visitor may acquaint yourself with, the administrative tool for the page and finally the blog.  The winner of each period is introduced in the blog and are then expected to maintain a blog and enter comments on their street-cleaning work.
 
Part 1 – the actual page that visitors can acquaint themselves with

As a visitor to renstad.nu you can keep yourself informed about the renstad.nu campaign.  Visitors are invited to send in an application by answering a quiz with questions that appear in a random manner so as to keep cheating at a minimum. Visitors may also vote for the candidates that have been selected and published on this page. Voting is controlled by the use of, among other things, ip numbers that are stored in the data base in order to guarantee that there will only be one vote for each computer. Visitors may enter comments on the candidates.
 
Part 2 – administrative tools for the page

The administrative tool features a content management system which is used to monitor some parts of the page.  The content management system controls

Periods of application
Voting periods
Selected candidates are published on the page

This is also a tool that is used to administer and file applications received.  It is possible to edit comments and there are also statistics on the number of visitors along with a a visitor’s blog, informing visitors of news on the page.  You may even apply for an e-mail news service.
 
Part 3 – the renstad.nu blog

The blog is an integrated Wordrpress blog featuring an exclusive renstad wordpress theme.  The wordpress blog is integrated into different parts of the web page, showing things like the latest blog entries and the most recent comments on the first page.  The blog also contains an integrated Wiki Widget and a bambuser Widget for live video streaming on the page.

Impact, innovation and results

Impact


At present, “A Clean City” has run for two out of four seasons.  Current experience has shown that this strategy for disseminating knowledge works very well.  During these two seasons totalling a number of 61 days the website has had 35.324 unique visits and 243.355 hits. 2341 people have applied for the job and there have been queries about it from all over Sweden and in some cases from other places around the world.

Out of Linköping’s approx 8.000 young people in the age group 16 to 22 years, 30%  have demonstrably been reached by the message since they decided to apply for the job.

Media interest has been great, with articles in several national dailies and magazines as well as TV coverage.  Most articles have been of a positive nature while the few negative opinions that have been voiced have caused a debate which means that there has been increased focus on the issue.

Work input on part of the local authority has been very limited.  The basic idea is that the whole project is to be run by means of the Internet; proclamation, description, information, presentation and experience feedback.  Marketing is handled by the individuals themselves, provided the incitement is strong enough.  Website design is carried  out by an external web consultant and running maintenance in “A Clean City” is carried out by the youth liaison officer.


 

Track record of sharing


The strategy employed in “A Clean City” may, with the necessary modifications, be used in other sectors of a similar structure, where the objective is to change patterns of behaviour.  Examples of this are waste reclamation, energy saving measures and the use of public transport.  The strategy is applicable to any city since it rests on local commitment which is expected to lead to changes in one’s own town or community.

 

Lessons learnt


In order to make the strategy work it is essential to define the target group carefully;  its composition, behaviour, needs and interests.  Only when this is the point of departure will it be possible to create an incentive that is so compelling that the message will get across.

In this process it is vital to co-operate with representatives of the target group in order to formulate the message in such a way that it will be interesting and readable.

If the incentive is strong enough there will be no need for marketing.

 

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