www.jugend2help.gv.at - its your life - its your government

Acronym of the case:

jugend2help

Web address of the case:

http://www.jugend2help.gv.at

Country of the case:

Austria

Posting Date:

10 September 2009

Last Edited Date:

15 September 2009

Author:

Carl-Markus Piswanger (Bundesrechenzentrum GmbH)

eParticipation | edemocracy | HELP.gv.at

Type of initiative

Project or service

Case Abstract

jugend2help.gv.at represents an eParticipation procedure for young citizens for the development of relevant concepts for the Austrian citizen platform "HELP.gv.at" following the "Multi-stage model for citizen participation" (former: 3-step model for citizen participation):
1.contribution or deliberation,

2 evaluation and concept-elaboration,

3 prioritisation, and

4 integration.

Â The project focuses on young people living in Austria including all young Austrians and also those who are somehow related to Austria. jugend2help.gv.at was a project initiated by Â the Austrian Chancellery with partners from the public sector, developed by the Federal Computing Centre of Austria.

Description of the case

Domain

eGovernment

Topic

eParticipation, eDemocracy and eVoting

Sector

Communication (infrastructure) | Culture and Media | Education, Science and Research | Social Security | Other

Date

October 2007 to April 2008

Date operational

October 2007

Target Users

Citizen

Target Users Description

Young people in Austria who are interested in the platform HELP.gv.at and political/administrative processes

Scope

National

Status

Ended

Language(s)

German

Policy Context and Legal Framework

The Austrian Chancellery developed a sector onÂ the platform HELP.gv.at especially for "youth". eDemocracy is part of a working group within the Austrian Chancellery and therefore an online participatory project in order to find the most interesting concepts for the organisation of the channel dedicated to strategy. The Federal Computing Centre of Austria provided the technology for the project within its research program "Participatory eGovernment".Â

Project Size and Implementation

Type of initiative

Participation

Overall Implementation approach

Partnerships between administration and/or private sector and/or non-profit sector

Technology choice

Standards-based technology | Mainly (or only) open standards | Accessibility-compliant (minimum WAI AA)

Funding source

Public funding national

Project size

Implementation: €49-299,000

Implementation and Management Approach

Management approach:
jugend2help was a project that was built by applying formal project management methods (following PMA) within a project-oriented organisation. The management board signed a project-assignment to the project-team with clear expectations, responsibility and communication-structures.

Partnerships:
The project was built with a strong partner-structure, since the target group needed several partners aboard. The focus in this field was to cover all society-levels for active inclusion. Therefore besides the Austrian Ministry of Education, Science and Culture, which covers Austrian schools, the Austrian National Youth Council was also an important player.Â

Multi-channel issues:
Due to the fact that jugend2help represents a nationwide procedure, a multi-channel-approach within the procedure phases has been realised in order for the partners to work itogether.. Austrian schools have informed their pupils about the project during their information technology classes. Furthermore the first steps to involve existing online-communities were made. A consistent transport of the procedure status-quo comprising information about Input-Output and Outcome-factors took place alongside the procedure duration.

Technology solution

"Participatory Portal Services" and included functionalities from the Federal Computing Centre of Austria

Main functionalities: Platform technology, CMS, Security features, Polling tools, Contribution tool, Prioritisation tool, Administration tool (rating, tagging, export and import),

Impact, innovation and results

Economic effects

€49-299,000

Impact

900 contributions in the first procedure phase
50 concepts from the contributions
1 309 prioritizations, 10 800 single concepts evaluations
Integration plan in HELP.gv.at

For further information please visit jug.end2help.gv.at

Track record of sharing

For further information Â please visit www.jugend2help.gv.at - every result and some findings are published (or http://www.digitales.oesterreich.gv.at/DocView.axd?CobId=28746&wai=true) or the relevant papers which are published on this project - such a: Edelmann, Parycek, Hoechtl, SebÃ¶ck, Piswanger: eGovernment for young People: jugend2help.gv.at (proceedings EDem 2008 E-Democracy Conference 2008)

Lessons learnt

Please read article:

Edelmann, Parycek,
Hoechtl, SebÃ¶ck, Piswanger: eGovernment for young People: jugend2help.gv.at (proceedings EDem 2008 E-Democracy
Conference 2008)

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