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practice IFORIS Internet Project

IFORIS Internet Project

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Acronym of the case:

IFORIS IP

Web address of the case:

Country of the case:

Ireland

City/region:

Wexford

Posting Date:

10 December 2009

Last Edited Date:

18 December 2009

Author:

Lisa Evers (Department of Agriculture, Fisheries & Food)
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Type of initiative

  • Project or service-imgProject or service

Case Abstract

Registered Foresters and Forestry Companies submit pre-approval applications to the Department of Agriculture Fisheries and Food seeking approval to plant forestry throughout the country.

Until the inception of this project, applications had to be submitted on paper application forms with maps outlining the proposed areas for planting and supporting documentation. The details were data captured on the Department’s IFORIS (Integrated FORestry Information System) system and the proposed areas to be planted were digitally mapped.

IFORIS Internet is an extension of IFORIS and was designed to provide a range of online services to the Registered Foresters and Forestry Companies.

The IFORIS Internet system is available 24/7 and has provided an improved customer experience for the forestry companies. Pre-approval applications can be submitted at any time and Foresters can track the status of applications submitted on behalf of their clients whereas previously they could only contact the Department during business hours.

Phase one provided for the

  • Integration of the Forest Industry Mapping System application to use the Single Sign-On (SSO) secure access system.
  • Provision of online access to the customer base for the purpose of tracking the status of forestry applications.

Phase two provided for the

 

  • Full submission of Forestry Pre-approval applications online including the digitising of the forestry plots.

Full integration of the Forest Industry Mapping System into the Forestry Internet system.

Description of the case

Sector
Date
January 2007 to February 2009
Date operational
September 2008
Target Users
Business (self-employed) | Business (industry) | Citizen
Target Users Description

IFORIS Internet provides an on-line facility for Registered Foresters, on behalf of their clients to create and submit forestry pre-approval applications online.

Scope
Cross-border | National | Regional (sub-national)
Status
Operation
Language(s)
English

Policy Context and Legal Framework

The project was initiated to improve the quality of service provided for forestry companies and to enhance the accuracy, completeness and efficiency of the planting and payment application processes. IFORIS was originally one of the Government’s Information Society projects, but the planned online element was dependent on having IFORIS, an internal GIS-based administrative system, fully operational in the first instance.

Project Size and Implementation

Type of initiative
IT infrastructures and products
Overall Implementation approach
Public administration
Technology choice
Standards-based technology
Funding source
Public funding national
Project size
Implementation: €300-499,000

Implementation and Management Approach

IFORIS Internet provides an on-line facility for Registered Foresters, on behalf of their clients; to create and submit forestry pre-approval applications online. The Registered Forester can view the Department’s spatial dataset and overlay the boundaries of their plantation using a range of tools for drawing and manipulating spatial line work. More importantly, the system provides on-line access to a range of environmental datasets and colour ortho-photography for the entire country.

This access provides a graphic representation of environmentally or silvicultural sensitive areas such as Special Areas of Conservation, Acid and Fisheries Sensitive zones as well as National Parks and Monuments.  This greatly aids the decision making process for potential applicants as approval for the planting of forests may be prohibited or more difficult to obtain in these areas. Using IFORIS Internet the Registered Forester can identify less contentious areas and move their proposed plantation boundaries accordingly prior to submitting their application.

The full pre-approval application is submitted on-line and is validated, eliminating the errors that were encountered with the paper based applications. The digitising of the proposed areas on the online application has reduced the requirement of the Department to provide the digitization service and has speeded up the processing of the applications.  This ensures a faster approval process for the applicant and an increased probability of approval.

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