Policy Context and Legal Framework

Important factors that must be considered and are essential for the project's success:

1. Legislation flexibility. The legislation may occur as an inhibitor of development and innovation and is a factor to which the project must adjust. With regulated normative basis the project can expand on other areas and enable more functions as they are available now.
2. The project should be divided into suitable independent parts; it is necessary to determine responsibilities for the project implementation. The project is extremely complex and division into smaller parts means easier control over individual parts and by that the whole project, control and responsibility assignments.
3. The project is extremely complex since it connects all levels of the public administration and large number of bodies of the public administration. Due to specific characteristics of individual body, the integration is so much more difficult.
4. Division of the project on subproject is essential in regard to the procedures of directly or indirectly involved bodies; each pa

Impact

1. Direct access to data without middlemen, higher accuracy at filling in the forms, complete automatization of business.

2. Links to e-CRP and other register with a goal of data exchange (Ministry of Labour, Family and Social Affairs, Pension and Disability Insurance Institute, Administrative units, Ministry of Agriculture, Forestry and Food, Clearing and Depositary Company, Health Insurance Institute, Alimony Fund, Ministry of Justice, Supreme Court, Maternity hospitals, etc.). Higher accuracy of decisions, quicker matter solving, elimination of delays, less indirect contacts, bigger transparency of procedures, etc.

3. e-VEM (s.e. registration): 400.000 euros (8.000 changes/year x 1 day = 8.000 working days, without considering expenses for collecting confirmations, applications ? removal of application of an employee, notaries, etc.) The calculation was made on the assumption that for each confirmation 2 hours are necessary, which was multiplied with the price of an hour. The source for the calculation was average salary in Slovenia, stated by SURS (Statistical Office of the RS).

All further effects will be measured, mostly satisfaction of the users, which is our number one priority. After that the effects will be measured that occur within the bodies of the public administration, and which must not be neglected. Positive effects from the G2G relationships have an indirect influence on the use of the budget and consequently on the taxation of the citizens and business subjects. This way the well being of the citizens and economic development can be improved, which is the main drive of each state.

Lessons learnt

Problematic is the coordination of various institutions of the public administration, which must be actively included in the project. Problematic is also implementation of a public tender for selecting external implementer of information solutions since other implementation deadlines depend on them. Clear division of VEM and e-VEM project is important in order to avoid double carrying out activities and unnecessary clarifications and lost of time. Each project manager and competent ministry must competently do their part of work and be responsible for not carrying out the project.

Problematic is non-up-to-date reporting of an individual group about the progress in carrying out the activity on the project. Keeping the deadlines represents a high risk level, mostly due to impacts on which the project management has no influence (e.g.: carrying out of the public order) or identification of additional problems regarding connecting subsystems of the institutions of the public administration, which are not possible to discover at the preparation of the VDP (Project Concept Document). Providing financial means for achieving goals represents a lower risk level since the estimations for the implementation of Phase 1 are quite clear. The following project phases are confirmed with additional VDPs; the risk level is estimated at that specific point. Specific risk level may represent unknown expenses when discovering additional problem regarding connection of central e-VEM modules with subsystems for the needs of data exchange and consequently bigger expenses imposed by subsystems. Regarding the fact that data exchange procedures are extremely standardised, it is estimated that there should be no bigger problems regarding data exchange. In subsystems where the level of informatization is low, the procedures must be adjusted to their level of development; the procedures are automatized gradually.