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practice ECDL as a Window to the World

ECDL as a Window to the World

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Web address of the case:

Country of the case:

Croatia

City/region:

Zagreb

Posting Date:

26 February 2010

Last Edited Date:

01 March 2010

Author:

Carol-Ann Kogelman (ECDL Foundation)
ECDL as a Window to the World LogoCarol-AnnK's picture

Type of initiative

  • Project or service-imgProject or service
  • Promotion/awareness campaign-imgPromotion/awareness campaign

Case Abstract

Advancements in technology and ICT have dramatically improved the quality of life for disabled people across the globe. This project deals with Croatia specifically, and has empowered blind and visually impaired people with the skills to use ICT and access digital content. Generally in Croatia books in Braille are extremely expensive and most blind people do not have the sufficient digital skills to be able to access digitalized information. On this basis, the project was launched to ensure that 36 blind and visually impaired people could be given the opportunity to be included in the information society by providing the skills allowing them to use ICT to access digital content.

The project partners involved in this project were the Association of Blind and People with Impaired Vision (HUPRT), the Croatian Information Technology Society (HIZ) as the ECDL licensee and the Croatian Library for the Blind. The Ministry of Health and Welfare in Croatia supported the project financially. HUPRT initiated this project as it is the main association in Croatia assisting blind and visually impaired people by publishing books in Braille and online, and is a supplier of technical aids for blind and visually impaired people. ECDL education and certification was decided upon as the main solution in providing IT education for blind and visually impaired people in this project. Furthermore,  the ECDL certifications and ECDL-approved books that have been specifically prepared for use by blind and visually impaired people can now be used to educate many more equally disabled people in the future, in Croatia and beyond.  Specialised ECDL training and testing centres were also set-up and equipped with screen reader software - JAWS, Braille waves and other specialized material. In addition ECDL Croatia, reduced their Skills card price by 50% in order to further support the blind and visually impaired people taking part in the project.

The project's aim is that ECDL-certified individuals will have a better advantage in the market place and in reaching and continuing with higher education. The ECDL-certificate is a way to allow blind and visually impaired people in Croatia, and hopefully further on to have a competitive edge in the job market. Many already disadvantaged people find it almost impossible to evolve career-wise, as they usually do not have the possibility to achieve further qualifications. With this project, 29 blind and visually impaired people received ECDL certificates and are more prepared to further themselves in their chosen career paths, and to achieve higher education.

Description of the case

Domain
Date
August 2008 to July 2009
Date operational
August 2008
Target Users
People with disability | People with no or poor digital literacy | Unemployed people | Young people at risk of marginalisation
Target Users Description

Thirty-six blind and visually impaired people in Croatia constituted the main target group for this project. The advancement of ICT has dramatically changed the way in which blind and visually impaired people can have access to information. However some blind and visually impaired people still do not have the sufficient levels of digital literacy to be able to take advantage of these new improvements. This target group had little or no knowledge of basic IT skills.

Scope
Local (city or municipality) | National
Status
Ended
Language(s)
Croatian

Policy Context and Legal Framework

The broad framework for this project, that HUPRT supports, is the 'Recommendation Rec(2006)5 of the Committee of Ministers to Member States on the Council of Europe Action Plan to promote the rights and full participation of people with disabilities in society: improving the quality of life of people with disabilities in Europe 2006-2015'. This Action Plan by the Council of Europe was set up to improve the quality of life for people with disabilities in Europe. This case study in particular, has improved the quality of life for blind and visually impaired people by allowing them to achieve ECDL-certificates so that they can become employed, or further their careers, and enter higher education using ICT as a learning aid. More importantly, these blind and visually impaired people are able to improve their quality of life independently, once they have achieved the ECDL- certificate.    

One national policy that has aimed to improve the lives of disabled and disadvantaged people in Croatia, is the 'Joint Memorandum on Social Inclusion of the Republic of Croatia', published in March 2007. The Croatian government is investing efforts in promoting the social inclusion of disabled people.  Some of the major priorities for the Croatian government in this memorandum were to create a development plan that would include vocational education and training for disabled people and to create possibilities for disabled people to enter into the world of work. , As with the Council of Europe Action Plan, the policy of this memorandum is to allow people with disabilities to be able to live and work independently as much as possible. The aim of this case study is to empower blind and visually impaired people, so that they can lead fulfilling and independent lives.

Project Size and Implementation

Type of initiative
Training and education
Overall Implementation approach
Partnerships between administration and/or private sector and/or non-profit sector
Technology choice
Open source software
Funding source
Public funding national
Project size
Implementation: €49-299,000
Yearly cost:
€49-299,000

Implementation and Management Approach

In order to allow project participants to become IT literate, the project organizers used the ECDL Certificate programme as a means to achieve this goal. ECDL Croatia were integral in allowing as many people as possible to take part in the ECDL Certificate programme by cutting the usual subscription charge by 50%. Financially the project was supported by the Croatian Ministry of Health and Social Welfare. This project was also carried out directly with the professional and technical help of the Croatian Information Technology Society (HIZ), and dedicated ECDL trainers from the ALGEBRA Computer Training Centre. Over the course of the project, 29 participants completed  ECDL Start, and ten of them completed ECDL Core and some even completed ECDL Expert. HUPRT also adapted ECDL workbooks to Braille so that more candidates could receive the ECDL training efficiently.  This enabled students to learn more independently.

Technology solution

The official ECDL workbooks were digitalized by HUPRT and copyrights were also given to HUPRT by the original publisher in order to be able to reprint the editions for more visually impaired and blind people in the future. Another technical programme called Job Access With Speech (JAWS) was used to allow students to be able to work properly with the ECDL programmes.  JAWS is a screen reader that enables blind and visually impaired people to work with a computer. In addition, hundreds of CDs, storing digitalized versions of books were distributed for use by participants and beyond. 

Impact, innovation and results

Impact

After this project was completed, 29 out of 36 students who originally started the project received ECDL certificates and became digitally literate, having access to information through ICT in a more efficient way. The success of the project lies in enabling blind and visually impaired people to become digitally literate and improve their lives as a result.  In order for  the ECDL programme to become technologically adapted for use by blind and visually impaired people, the first digitalized ECDL workbooks were created in Croatia. The ECDL-approved books and workbooks were also printed in Braille and the copyright transferred from the original publisher to HUPRT so that these can now be reprinted for future use by many more visually impaired and blind people. The infrastructure that has been put in place to have specialized ECDL training and test centres will be used by the Croatian Ministry for Health and Social Welfare to reach as many blind and visually impaired people in Croatia as possible.

After the project was completed, results from a survey carried out on the participants proved that there was a very high overall satisfaction with the project. Generally as more and more visually impaired and blind people in Croatia take ECDL trained courses they will be able to avail of the vast sources of information that exist in digital form to improve their daily lives, and further their careers. A certified ECDL  trainer, Andrej Lackovic, from the ALGEBRA Computer Training Centre, who  taught blind and visually impaired people for the first time during this project, pointed out that some of the technical adaptations that had to be made for blind people were challenging to teach with but that the support from HUPRT and HIZ, was a great asset. He will continue to train blind and visually impaired people to achieve ECDL certificates in the future.

Track record of sharing

The Croatian Ministry of Health and Social Welfare financially supported this project, and will continue to show support for the project in the future in order to reach as many blind and visually impaired people in Croatia as possible. HUPRT worked closely with ECDL Croatia throughout the project, in cooperation with HIZ. ECDL trainers and teachers were supplied through the ALGEBRA Computer Training Centre in Croatia also. HUPRT is an association, founded in 1991, that specializes in distributing and purchasing new technologies that can assist blind and visually impaired people in Croatia. ECDL Croatia is the national partner of the ECDL Foundation, a non -profit organisation that is the certifying authority for globally-recognised ECDL certification programmes. The mission of the ECDL Foundation is to enable proficient use of Information and Communication Technology (ICT) that empowers individuals, organisations and society, through the development, promotion, and delivery of quality certification programmes throughout the world. The Croatian Library for the Blind was also involved in this project by providing books in Braille, to assist in teaching the students involved. 

Lessons learnt

  • Blind and Visually Impaired people can achieve the same digital skills as seeing people. This is proven by the fact that 29 visually impaired and blind people were able to achieve the internationally recognised ECDL certificate;
  • In providing blind and visually impaired people, with the necessary skills to be able to use technology, they benefit from an increased quality of life, more employment opportunities, the ability to work independently in orderfurther their careers and  enter higher education using ICT as a learning aid;
  • Educational organisations can have a key part to play in tackling the social exclusion that a blind or visually impaired person may normally face. These organisations can adapt their course material and teaching methods to ensure that they are inclusive and they provide the same learning opportunity to all regardless of disability.

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