practice What is the role of Social Networking for E-Government Process?
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14 December 2009 | 908 Visits | Rating: 3.5 (maximum:5)
What is the role of Social Networking for E-Government Process?
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Social Networking
14 December 2009 | 1249 Visits | Rating: 4.7 (maximum:5)
Social networking is the pattern which shapes the algorithms of the e-government process.
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Social networks are crucial to understand effectiveness of egov.
I would say that understanding the social networks of those citizens who are targeted by any egov service is crucial.Â
A social network gives an insight in how an individual citizen views his or her world. If you design a service which is far off such a view, it is likely that the service is not going to be used, nor going to be trusted, hence not going to be effective.
In addtion, the provider of egov services operates in a particular social network, where certain values dominate. In a polituical network where for example new public management values dominate, the egov programs are going to be evaluated on efficiency for example. Contrastingly, in a network where other political values dominate, say for example consensus building, egov is going to be evaluated differently.
It seems to me that both of these examples are obvious. Therefore, perhaps you need to explain what sort of role you are referring to, and for which purpose you are starting this discussion.     Â