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4th European eGovernment Awards 2009: Welcome to the Online Vote for the Public Prize

The European eGovernment Awards Consortium, ePractice.eu and the European Commission invite members of the ePractice.eu community to vote for their three favourite cases from among the 52 European eGovernment Awards 2009 finalists across the categories listed below.

The Public Prize represents a unique opportunity to be part of the process, help the European Commission to select the best practices and support your preferred finalists in winning one of the prestigious European eGovernment Awards.

Vote now and win!

Before you cast your votes, please read the online voting rules here

You can view your votes on your personal profile page "My Profile"

Category 1. eGovernment supporting the Single Market

Austria
Finland
Ireland
Lithuania
Netherlands
Norway
Sweden
United Kingdom
Other european countries
EULIS aims to ease worldwide access to EU land and property information, in order to create a single European property market. By providing ...
EULIS aims to ease worldwide access to EU land and property information, in order to create a single European property market. By providing professional groups with answers to their questions (e.g. on official land registries, property values, etc.), it meets the needs of a growing number of European citizens, businesses and lenders engaging in cross-border property transactions.
Belgium
Estonia
Finland
Lithuania
Portugal
Pan european
CrossBorder DS is conceived as a Portuguese-Estonian cooperation project to allow secure authentication for foreign individuals and businesses using ...
CrossBorder DS is conceived as a Portuguese-Estonian cooperation project to allow secure authentication for foreign individuals and businesses using eID for online company registration. It can easily be extended EU-wide to the benefit of all Member States. The current cross-border signature project accepts electronic applications from Portugal, Finland, Belgium and Lithuania to start a private limited company in Estonia.
Denmark
Sweden
Following the establishment of the cross-border socio-economic region known as the Øresund Region (Southern Sweden and Eastern Denmark), a constantly ...
Following the establishment of the cross-border socio-economic region known as the Øresund Region (Southern Sweden and Eastern Denmark), a constantly evolving portal was created. Øresund Direct successfully brings together public service information concerning the two countries. Job seekers, workers and those wanting to start a cross-border business find the information they need translated, adapted and organised for each target group. Øresund Direct enjoys a 91% user satisfaction rate.
Netherlands
The “Answer for Business” (AvB) website makes information from the government more accessible to entrepreneurs. They can find information on the ...
The “Answer for Business” (AvB) website makes information from the government more accessible to entrepreneurs. They can find information on the website or send an email or phone with their questions.  AvB is also the point of contact for entrepreneurs wishing to report conflicting regulations and poor government performance.  It is available in Dutch and English.
 

 Category 2.a) eGovernment empowering citizens

Spain
Ever spent hours and liters of petrol just to find a filling station? Geoportal MITYC solves this problem by providing Spanish citizens with ...
Ever spent hours and liters of petrol just to find a filling station? Geoportal MITYC solves this problem by providing Spanish citizens with information on petrol prices and opening hours of filling stations, thereby reducing the amount of money spent on cars and petrol. There are versions available for mobile telephones, personal digital assistants, and GPS devices to allow drivers to access information on prices while driving.
Netherlands
Virtual Cities utilizes virtual world technology as a communication tool for urban planning, as well as for organising virtual meetings and testing ...
Virtual Cities utilizes virtual world technology as a communication tool for urban planning, as well as for organising virtual meetings and testing public safety. Virtual Cities enables access, even on relatively basic computers, to the virtual 3D presentation of a city as it is at present or as it will be in the future. It allows citizens to take part in forums and vote on alternative designs. Virtual Cities is currently being used by 13 cities, one province and four major national companies.
Germany
With its innovative participatory budget initiative (Cologne PB), Cologne has put its money where its mouth is: in the interest of its citizens. The ...
With its innovative participatory budget initiative (Cologne PB), Cologne has put its money where its mouth is: in the interest of its citizens. The initiative enables citizens to participate in the preparation of the municipal budget. Thanks to an eParticipation internet platform, citizens can participate in planning the budget by submitting proposals, comments and assessments, and submitting votes for or against specific proposals. Not only has the City of Cologne decided to implement the best 300 ideas received in 2008/2009 (with the project to be extended in the coming years), but it has also allocated additional resources to the initiative.
Portugal
VIA enables all citizens and business entities to obtain general or detailed information on all products and services provided by Social Security. VIA ...
VIA enables all citizens and business entities to obtain general or detailed information on all products and services provided by Social Security. VIA also empowers users to securely assess the status of any request currently being processed or previously filed. It can easily be reached by phone, email or fax. Over a six month period, VIA has led to time savings equivalent to some €3.5 million for both citizens and businesses.
Austria
Twelve successful years as the central eGovernment portal of Austria has made Help.gv.at into an effective, high-quality point of contact for citizens ...
Twelve successful years as the central eGovernment portal of Austria has made Help.gv.at into an effective, high-quality point of contact for citizens and entrepreneurs seeking advice. It functions as an inter-authority gateway enabling access to ministries, local administrations, etc. MyHELP offers a personalised version which allows citizens to see only topics and authorities relevant to their situation. An individually configurable version of MyHELP offers additional functions such as an information service on selected topics.
Spain
In a large, sparsely populated region such as Castilla y León, the 012 public service is an administrative information service which has led to ...
In a large, sparsely populated region such as Castilla y León, the 012 public service is an administrative information service which has led to enormous savings in time and money. With its improved accessibility to information and extensively automated multi-channel service (telephone, email, fax, etc.), it is undoubtedly of great use to citizens. Updated daily and staffed by locals, it also contributes to the community’s overall development. 012JCYL exports its content to many of the corporate portals in the region.
Ireland
Started in March 2009, losingyourjob.ie is a website provided by the Irish Citizens Information Board for those who have recently lost their job. After ...
Started in March 2009, losingyourjob.ie is a website provided by the Irish Citizens Information Board for those who have recently lost their job. After such a life-changing event, citizens need clear information on rights, entitlements and options. The website also helps Citizens Information Centres better manage requests from newly unemployed people and motivates them  to take the initiative and start up their own business or go back to school, as well as providing essential information on benefits.
Sweden
Looking for pre-schools, sports facilities and other public services can be time-consuming – and one is never sure of the comparative value of each. ...
Looking for pre-schools, sports facilities and other public services can be time-consuming – and one is never sure of the comparative value of each. Stockholm’s web-based Service Map managed to change this. It provides residents with a single platform on which they can easily compare services, the level of existing user satisfaction and other requirements. They can also apply for available places. The application has successfully, and dramatically, cut the amount of time and energy spent by both citizens and the administration on assessing and providing services.
Ireland
SDDBS was developed to streamline and ensure access for visually impaired citizens to the world of books and information. It is the first digital book ...
SDDBS was developed to streamline and ensure access for visually impaired citizens to the world of books and information. It is the first digital book service in Ireland and one of very few worldwide. Users can download eBooks and eAudio books for free to their MP3 players and portable devices using their library card for authentication. There is now 24/7 access, an essential feature in such a time-strapped world as ours.
United Kingdom
Kent TV is the first publicly-funded broadband TV channel in England, with 14 channels on the internet, a wide range of topics and the possibility for ...
Kent TV is the first publicly-funded broadband TV channel in England, with 14 channels on the internet, a wide range of topics and the possibility for viewers to upload their own videos to the site. Kent TV brings in sizeable savings for the City Council and enables Kent organisations and citizens to have a voice and showcase projects, charities and ideas. It has proven to be an effective tool to reach new audiences, including especially the young.
Spain
CFRPA is an eDemocracy platform created to encourage active participation of citizens, local authorities, and associations. CFRPA facilitates ...
CFRPA is an eDemocracy platform created to encourage active participation of citizens, local authorities, and associations. CFRPA facilitates inter-communication and debate.  It benefits the general public and civil society by actively engaging them in the development and approval of proposals through a user-friendly system. Citizens feel involved and part of a larger community. Public administrations can more closely monitor and tailor policies to meet the needs of the community.
Greece
eDialogos is an innovative and fully-fledged online eDemocracy platform allowing citizens of the City of Trikala to participate in decision-making ...
eDialogos is an innovative and fully-fledged online eDemocracy platform allowing citizens of the City of Trikala to participate in decision-making processes. Within a specific timeframe different eTools allow for citizen feedback: an ePoll for agenda setting, a moderated eForum with pre-determined discussion threads, eSurveys to quantify opinions, and an interactive online real-time webcast of the city council proceedings, where citizens can offer their feedback directly. Cultivating a “culture of participation”, this platform is based on good practices from around the world.
 

 Category 2.b) eGovernment empowering businesses

Sweden
Verksamt.se provides a single point of contact for entrepreneurs and enterprises wishing to access relevant and official eServices and information from ...
Verksamt.se provides a single point of contact for entrepreneurs and enterprises wishing to access relevant and official eServices and information from around 70 different public authorities. By developing the portal from the users' perspective, verksamt.se simplifies the start-up and running of a business. It provides new tools and relevant information in a structured, user-friendly and highly accessible way.
Germany
RePOS is a comprehensive information platform focusing on research, scientific innovation and technology transfer. It involves 47 research institutions ...
RePOS is a comprehensive information platform focusing on research, scientific innovation and technology transfer. It involves 47 research institutions and covers 8,467 projects, research topics, 44,893 publications and a network of 1,992 scientists. RePOS enables users to find solutions, descriptions of topics, partners for co-operation, service supplies and available research techniques, as well as establish new contacts.
Belgium
Front Office Employment is an interactive and multilingual web application comprising all measures taken by public authorities, at both a federal and a ...
Front Office Employment is an interactive and multilingual web application comprising all measures taken by public authorities, at both a federal and a community level, to stimulate employment in Belgium. Employers and their potential employees can search for and easily find all employment measures. FOE enables them to calculate the financial benefits and subsidies from which they could benefit in a real-life situation.
Denmark
NemHandel is a national, open eBusiness framework that facilitates the exchange of eBusiness documents via the internet, both business-to-government ...
NemHandel is a national, open eBusiness framework that facilitates the exchange of eBusiness documents via the internet, both business-to-government and business-to-business. NemHandel allows businesses to send standardised electronic invoices from their PC in a secure and reliable fashion. The purpose is to replace less cost-effective solutions, reduce the administrative burden and make the most of ICT in businesses, particularly SMEs.
 

 Category 3. eGovernment enabling administrative efficiency and effectiveness

Turkey
UYAP is an eJustice system developed to ensure a fast, reliable, and accurate justice system. As a central information system, it covers all of the ...
UYAP is an eJustice system developed to ensure a fast, reliable, and accurate justice system. As a central information system, it covers all of the judicial institutions and other government departments. These are connected through a secure network and make use of ICT on a daily basis, as all processes and transactions have been digitalised. As a result, public confidence in the justice system has risen sharply thanks to greater transparency and the reduced time involved.
United Kingdom
PCS allows all public sector contracting authorities in Scotland to manage the procurement process from end-to-end in an electronic environment, from ...
PCS allows all public sector contracting authorities in Scotland to manage the procurement process from end-to-end in an electronic environment, from preparing standard documentation to awarding a contract. PCS also provides a one-stop shop for suppliers who can register and receive free email alerts, thereby improving the relationship between public and private sector business. Within twelve months of the project launch date, 28,000 suppliers had registered. 125 out of the 185 targeted contracting authorities are now actively using the system.
Pan european
EUCARIS allows countries to share their motor vehicle and driving license registration information. It was developed by and for government authorities. ...
EUCARIS allows countries to share their motor vehicle and driving license registration information. It was developed by and for government authorities. The system allows users online access to motor vehicle, driving license and related data stored in the national registers of affiliated countries. Bringing together the national registration authorities that serve as national hubs, EUCARIS avoids the need for costly investment in several parallel networks.
Netherlands
PIANOo-desk is a confidential and virtual meeting place for government purchasers and tenderers. Its almost 3,000 members share knowledge and ...
PIANOo-desk is a confidential and virtual meeting place for government purchasers and tenderers. Its almost 3,000 members share knowledge and experience, participate in working groups, ask each other questions or participate in discussions that can take place anywhere, anytime (24/7). In the last four years, PIANOo-desk has grown from 1,700 to almost 3,000 active users and scores an impressive 7.4 rating for user satisfaction.
Estonia
KRIS has enabled the entire land registration procedure to be covered with digital land register software, making for more efficiency and convenience. ...
KRIS has enabled the entire land registration procedure to be covered with digital land register software, making for more efficiency and convenience. An online inquiry system allows citizens, entrepreneurs and officials to easily obtain legal information from the land register. As a result, processing times have decreased from three months to approximately ten days and the number of workers in land registry departments has been reduced by around 20%.
Italy
Sì-GOVe is a statistical information system storing all information related to regional requirements (i.e. economy, demography, agriculture, etc.). ...
Sì-GOVe is a statistical information system storing all information related to regional requirements (i.e. economy, demography, agriculture, etc.). SìGOVe aims to support politicians, public sector managers and local institutions in their daily work by supplying certified information in a timely and efficient manner and providing useful guidelines for analysis and decision-making processes.
Norway
ELMER constitutes a consistent set of rules defining a common look and feel as well as pedagogical requirements for public service web forms. The ...
ELMER constitutes a consistent set of rules defining a common look and feel as well as pedagogical requirements for public service web forms. The objective is to offer users filling out forms a better experience, improving their understanding of the task and enabling them to enter the correct information. For the relevant authority, the increased quality of information leads to better response quality and more efficient processing.
Spain
The RMD is an initiative of the Regional Government of Castilla y León to increase and enhance the digital public services offered by local ...
The RMD is an initiative of the Regional Government of Castilla y León to increase and enhance the digital public services offered by local administrations to citizens, companies and other agents. The RMD is currently a network of 17 town councils and nine county councils. This strategy focuses on co-financing projects, optimising resources and taking advantage of the experiences and plans undertaken by the network’s municipalities.
Spain
BGEPS is a comprehensive and secure eProcurement system benefiting Basque public administrations and companies. The entire procedure of open, ...
BGEPS is a comprehensive and secure eProcurement system benefiting Basque public administrations and companies. The entire procedure of open, restricted and negotiated tenders is performed electronically, from the publishing of invitations for tender to the signing of the contract. Digital signature certificates guarantee the transfer and encryption of tenders submitted, as well as opening and decryption.
Spain
eTramits is a public eService platform for citizens and companies. Using a digital certificate, target groups can access citizen and company folders to ...
eTramits is a public eService platform for citizens and companies. Using a digital certificate, target groups can access citizen and company folders to complete administrative procedures online. eTramits provides access and information to more than 1,000 municipal and other government office procedures. It makes it possible to complete the 90 administrative procedures that represent 80% of the volume handled by the Barcelona City Council.
Italy
Intercent-ER is the central purchasing unit of the Emilia Romagna Region. It has developed and consolidated a system-based strategic approach in ...
Intercent-ER is the central purchasing unit of the Emilia Romagna Region. It has developed and consolidated a system-based strategic approach in procurement policies, by promoting technological and cultural innovation in public tenders. It represents the most advanced “community network” active at regional level in Italy, with more than 550 regional public administrations purchasing goods and services through the ePlatform www.intercent.it.
Belgium
Digichambers is a web application enabling exporters to apply for Certificates of Origin. These certify where goods were cultivated, produced or ...
Digichambers is a web application enabling exporters to apply for Certificates of Origin. These certify where goods were cultivated, produced or manufactured. Exporters, following approval by the Chamber of Commerce, can also print them. The system facilitates the verification of documents, signatures and stamps, thus reducing the administrative burden for businesses.
Greece
ERMIS constitutes a systematic approach for one-stop, automated, interoperable digital services for citizens and businesses at national and local ...
ERMIS constitutes a systematic approach for one-stop, automated, interoperable digital services for citizens and businesses at national and local administration levels. ERMIS covers more than 18,000 administrative units, 1,000 government-to-citizen and government-to-business services plus almost 4,000 public administration forms. ERMIS encompasses the Greek Interoperability Framework, a novel approach to interoperability standardisation. It provides systematic and organised standards, guidelines and documentation for public administrations, businesses and citizens.
Denmark
EasyLog-in is the world’s first pan-governmental Single Sign-On (SSO) solution. Based on international standards, EasyLog-in makes it possible for a ...
EasyLog-in is the world’s first pan-governmental Single Sign-On (SSO) solution. Based on international standards, EasyLog-in makes it possible for a user to log in to multiple public digital services, ranging from local to national services. The functionality is built on the existing Public Key Infrastructure (PKI). EasyLog-in is implemented in 22 pan-governmental digital services.
Pan european
International Organizations
Africa
North America
Oceania
PloneGov is a collaborative software ecosystem involving government organisations, non-profit organisations and the private sector. The objective is to ...
PloneGov is a collaborative software ecosystem involving government organisations, non-profit organisations and the private sector. The objective is to deliver tools for public administrations and online web services to citizens more effectively and efficiently. PloneGov reduces or eliminates the duplication of effort between localities through sharing and collaboration. It enables governments to benefit from greater technological independence and build tools truly suited to their own needs.
Italy
The Court of Cremona is cutting costs associated with running trials, including cases involving international cooperation, through the use of a ...
The Court of Cremona is cutting costs associated with running trials, including cases involving international cooperation, through the use of a video-based trial system (Digit 2.0). Bringing together remote parties securely, the system enables judges, lawyers, detainees, and witnesses to participate in a trial without being physically present in the courtroom. It also enables them to discuss and share documents via the internet.