Smart Cities

Smart Cities will build integrated academic/governmental people-based networks that enable effective information sharing and use into economically relevant knowledge and technologies. Smart Cities believe that simply "exchanging" good practice simply is not enough. Best e-practices require a solid academic grounding, an understanding of the local context as projects are necessarily rooted localy; tailored to regional needs while aligning with the National, NSR and European strategies. Co-design, integrated mainstreaming and academic involvement will lead to transnational transferable methodologies and e-services. www.smartcities.info

Domain:
eGovernment

Topic:
Regional and Local User-centric Services Multi-channel Delivery

Tags:
customer services wireless services take-up methodology academic network co-design

Highlighted Workshops
Date: 07 April 2010 |
33 Participants

European eGovernment Measurements Conference
Latest Blog Posts
2010-03-10 10:28:28 | No replies.

Measuring levels of supply and demand for e-services and e-government: a toolkit for cities - a Smart Cities research brief

Most cities offer some kind of e-government services. Often this offer is mainly content- and technology driven, and not based on the needs and expectations of the different target groups. In order [read more]
e-gov efficiency survey supply demand e-government egov egovernment
2010-02-23 15:25:21 | No replies.

Customer profiling to target service delivery - a Smart Cities Research Brief

Customer profiling is a practical, evidence-based approach to understanding who are the customers for each public sector service, the channels through which those customers can be served, and how [read more]
Highlighted News
Highlighted Cases
11 December 2009 | Turkey, Spain, France

Context Based Digital Personality CBDP

Byron Ortiz Sánchez (Televes (CBDP Project))
"Within the next decade, as digital technologies become increasingly pervasive, we might find ourselves living with almost invisible, intelligent interactive systems - an 'Ambient Intelligence' - [read more]
02 October 2009 | Netherlands

GEneral Municipal Model Architecture (GEMMA)

Jeffrey Gortmaker (EGEM)
 The GEneral Municipal Model Architecture GEMMA (GEMeentelijke Model Architectuur in Dutch) is a comprehensive set of architectures and standards to help Dutch municipalities realize their [read more]
Highlighted Events

UK: Edge 2010 conference

19 January 2010 | United Kingdom
Edge 2010 is a new conference devoted to 21st Century public service delivery. Participants will hear how to innovate for digital inclusion, learning and eGovernment. New approaches [read more]

DE: 2010 European Local Government Conference

29 January 2010 | Germany
The conference aims at discussing some of the cross European local governments’ transformation strategies, experiences and projects which are leading to a high quality and cost effective [read more]
Highlighted Library Items

EU: Customer profiling to target service delivery - a Smart Cities Research Brief

24 February 2010 | EU Institutions
Description (short summary):   Customer profiling is a practical, evidence-based approach to understanding who are the customers for each public sector service, the channels through [read more]

EU: Benchmarking Digital Europe 2011-2015 - A conceptual framework

12 January 2010 | EU Institutions
Description (short summary):   This document proposes a conceptual framework for the collection of statistics on the Information Society as well as a list of core indicators to be [read more]