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iSAC6+: It answers open question through open online back offices
In some EU cities there exist specialized services for citizens’ attention (SAC). Studies show the benefits of these services on processes reduction and ease, better government interaction, and wider use of services. iSAC is a citizen centric open source system created by listening citizens and based on learning from existing services in Catalonia from 1988. iSAC6+ is intended to offer iSAC as the EU common SAC platform to: ease administration for all, citizens and business, access for all according to their capacities.
iSAC6+: a video presentation
ISAC 6 PLUS EUROPEAN PROJECT - 2012 from NOUFRAME on Vimeo.
Domain:
eGovernment
Topic:
Inclusive eGovernment, Services for Citizens, High Impact Services with Pan-European Scope, Interoperability, Open Source, User-centric Services.
Facilitators:
Highlighted BlogsView all (36)
Implementation timing and implementation teams in iSAC6+
28 June 2012 | 0 Reply | 152 Visits | Rating: 4 (maximum:5)The iSAC implementation guide when referring to timing is unable to set an exact implementation timeframe. It rather contemplates what the different ...
Highlighted NewsView all (17)
Highlighted CasesView all (8)
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Intelligent Virtual Citizens Attention Service
6 February 2008 - 12:00am- Spain
3520 visits | Rating: 3.8/5iSAC is a virtual intelligent service, based upon the same philosophy of existing face-to-face & telephone conventional citizen attention services. However, these are many times overloaded and...
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Online Information and Referral Services to Reduce Phone Calls
19 January 2010 - 11:25pm- North America
1508 visits | Rating: 4.3/5Public Authorities have increasing difficulties in providing timely and accurate information in response to the wide variety of citizens' enquiries to which they are expected to respond. These...
Highlighted Events and WorkshopsView all (16)
Highlighted LibraryView all (7)
- 30 November 2010
- France
Description (short summary): This book is the 2010 edition of 'Words of Elected Representatives', a collection of Information and Communication Technologies (ICT) initiatives, carried out by local...
- 31 October 2009
- EU Institutions
Description (short summary):ISA is a European Union programme aiming to improve electronic cooperation among public administrations in EU Member States. ISA takes a practical approach in supporting...
Highlighted Shared ResourcesView all(1)
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iSAC6+ has launched its YouTube channel in order to support the dissemination of information about project results and ongoing activities.
You'll find on the isac6plus channel video...
Latest Members to join
Miquel Montaner
Strategic Attention Management, S.L.SpainMember since: 19 Oct 2010
Terry Keefe
Sheffield Hallam UniversityUnited KingdomMember since: 5 Mar 2010
Krock Alexander
b.i.t.GermanyMember since: 5 Mar 2010
Pons Catherine
Mairie de Saint-Médard-en-JallesFranceMember since: 29 Jan 2010
Dos Santos Jean-Pierre
Mairie de Saint-Médar-en-jallesFranceMember since: 13 Jan 2010
M Merce Rovira Regas
Ajuntament/ Universitat de GironaSpainMember since: 11 Jun 2007
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Community Facilitators
baudouin de sonis
e-forumBelgiumMember since: 25 Oct 2006
Laura Manconi
FormezItalyMember since: 22 Jan 2007
Salvatore Marras
FormezItalyMember since: 21 Nov 2007
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