Impact
The novelty of ePractice.eu lies in blending online and offline service delivery to several convergent communities of practice and in the tie-in of many European Commission contractors and studies who now share a common interface to the outside world. The good practice cases featured on ePractice.eu have an average size of €1.3 mn and a total implementation cost of altogether €1.1 bn. However, there is still room to grow, as European eGovernment expenditure was measured at €11.9 bn by the EU-funded eGEP study (2004). ePractice.eu has 14,000 members from 46 countries, lists 900 cases (300% growth since Nov. 2007), issues 2.900 news items (around 40 per month) and over 700 events (average of 30 per month), most of them proposed by portal members, a live blog, and 14 communities in a wide variety of themes facilitated by key experts from the area with more than 1.300 members registered in the communities. In terms of the ePractice workshops, held face-to-face in central locations in Europe, more than 560 portal members attended to meet peer professionals, exchange views and discuss best practices all over Europe. An average of 95% of participants have expressed to be very satisfied or satisfied with the workshop. In addition, there is a co-branding strategy which will yield additional workshops with content coming onto the portal -more than 10 co-branded workshops have been added to the list. The portal migrated 300 cases from the Good Practice Framework as well as the news and library items from the IDABC eGovernment Observatory. Major goals as we move forward include growth in cases, news, library items, workshops, members - and stronger bonds between community members - in the end showing measurable effectiveness through sharing. We actively work to increase the number of visitors who become registered members, with full profile, to contribute to the blog and submit and present case experiences, take part in the workshops and join the communities of interest.
Track record of sharing
ePractice.eu is being looked at by several European administrations to be used as their own repository and exchange platform. Around 14 communities are building on epractice for their own needs. Finally thematic networks issued by CIP PSP calls will use epractice as their exchange website.
Lessons learnt
Lesson 1 - Create leadership buy-in in all concerned domains before launching the project.
Lesson 2 - Make sure deadlines are realistic and that the project survives when adjusted to changing circumstances.
Lesson 3 - Successful projects require strong, but humble leadership from start-to-end from a party who is respected or can build relations widely.